Reviews
Service Dept was exceptional!
Daniel was so nice and informative. Kept me updated on my car and was able to get my car back to me in less than 2 days
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Amanda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you, and have a fantastic day!
The sales guy was great - the finance guy was rude and
The sales guy was great - the finance guy was rude and not friendly when I went with another bank
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (281) 305-8949 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
I just would like to say I'm really impressed with the
I just would like to say I'm really impressed with the team at this location, I have previously went to a different location for a vehicle, and it was not great but as soon as we came to the location Michael Munevar JR was kind nice and willing to do anything to help. I will be purchasing another vehicle with him and the team in the future and I have already started raving about the team over at Autonation Ford Katy see you guys soon.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Joshua, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! Please don't hesitate to reach out if there's anything additional we can do for you.
Easy a sale as could be.
Easy a sale as could be. Very nice people. We were in and out with a new car in less than an hour.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jim, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
This dealership always does a great job, especially David
This dealership always does a great job, especially David Corvin, who got my car serviced promptly, while I waited. Thanks also to all the people behind the scenes that I don't see.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!
Bronco
So far so good. I went online to buy my automobile and the process was easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Mitchell, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
AutoNation Ford Katy was a Good Experience
Probably one of the best dealership experiences. The price of the vehicle purchased was in the right price range and the sales experience was professional and not pushy whatsoever. I'm from San Antonio and I would definitely be going out of my way to go to AutoNation Ford Katy for future sales. Thank You!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Adrian, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Great services and highly recommend it to others .
Great services and highly recommend it to others . Once again thank you for everything . On helping us
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello , your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.
Transmission trouble
I was having transmission issues, unfortunately the parts are on back order and I can?t replace the transmission so I didn?t get it serviced
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Rachelle, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Great Service!!!
Great service, from the first contact over the phone to the final purchase signature.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Saul! Don't hesitate to call us if you ever need anything. Be safe on the road!