Reviews
Excellent customer service with genuine care for
Excellent customer service with genuine care for customers. Mercedes Benz has a great service department. Vivian Montes provided excellent customer service by providing a smooth and easy trip to the dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Best experience I’ve had with service Chris eddington
Best experience I’ve had with service Chris eddington was fantastic to work with he went above and beyond
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Garrett was great!
Garrett was great! Welcoming and efficient, would recommend him to anyone! Thank you very much
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Mercedes-Benz of Salt Lake City is exceptional.
Mercedes-Benz of Salt Lake City is exceptional. I've purchased 2 vehicles here, and both times the experience was superb. They go above and beyond. After hours deal close and vehicle pickup for one, and full fair market trade in values on both cars. One car was brand new, and the other was a four year old certified pre-owned. The pre-owned car was below book value, and the new car was MSRP.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Our first time buying a car online.
Our first time buying a car online. Eric was super patient with our questions. He sent us some videos to answer our specific questions, and to do a virtual walk through of the car - being very thorough and candid with this used car. Great service all around.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
They kept me updated and provided good information The
They kept me updated and provided good information The communication was great regarding my vehicle
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Everything went smoothly.
Everything went smoothly. Communication was abundant and clear. Quite was provided promptly. Braiden made sure I had a loaner vehicle while mine was being serviced.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
I received good service and my car was ready to be picked
I received good service and my car was ready to be picked up when I returned.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Vivian has to be one of the best in the entire Mercedes
Vivian has to be one of the best in the entire Mercedes organization. I’ve dealt with several Mercedes dealers in my lifetime and nobody has ever been better or equal to Vivian.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I received respectful care and advice and my car was well
I received respectful care and advice and my car was well cared for, too. Excellent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair