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Michaels Autos

(298 reviews)
Visit Michaels Autos
Sales hours: 9:00am to 6:00pm
View all hours
Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2016 consumer dealer award
(866) 535-4623 (866) 535-4623

Reviews

(298 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michaels Autos from DealerRater.

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Michaels Auto's helped me find the exact vehicle I was...

Michaels Auto's helped me find the exact vehicle I was looking for. (2008 BMW 335i). Carfax was provided and the service and sales process was very professional and easy! I have purchased several cars from Michaels Auto's in the past and have been satisfied. Thank you!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Douglas was very professional and all about his place of...

Douglas was very professional and all about his place of employer. He was definetly not like most of the sale men who push you into buying a car. The experience was very relaxing and the dealership is very laid back. I would "highly recommend" this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was the best experienced I have had at a dealer....

This was the best experienced I have had at a dealer. Both Douglas and Oscar exceeded my expectation and made purchasing a vehicle a very nice experience. Even after the deal was close I had several concerns about the vehicle I purchase and all where taken care of and resolved. I would definitely recommend this dealer and will return in the future for my next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

I was very happy with my recent purchase from Michaels...

I was very happy with my recent purchase from Michaels Auto. They did not pressure me at all, they made sure they showed me everything in my price range to be sure I found the right car for me. Thier inventory was the cleanest and best qulity from any other dealers I went to. They have a carfax report on every car they sell and thier A rating with the BBB was why I new they were the dealer I wanted to do business with. My experience was exacly what I expected very smooth. I would recommend Michaels Auto to anyone. They will be my dealer of choice in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great selection of cars. Bought a White on Black 06 BMW...

Great selection of cars. Bought a White on Black 06 BMW M5 under $40k (Hard Find). These guys were great on getting the deal processed and getting me financed. They kept their promise. Overall a great experience and I will def call them for my next buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

The Best Place to find the BEST cars! Thankfully we found...

The Best Place to find the BEST cars! Thankfully we found not one, but TWO cars we needed at Michaels Auto. We live in Jacksonville, FL and searched the web for two specific used vehicles.We found them at Michaels auto and within a few minutes of our initial phone call we were headed south to meet Roger at the dealership. They brought one car from their Longwood lot to their East Colonial lot and had everything in order upon our arrival. The salesmen were KIND, PROFESSIONAL, KNOWLEDGEABLE, and truly worked with us to ensure we were within our budget and going to end up in solid cars for us. We traded two vehicles and they assessed the trade in value honestly and fairly. They did not play the usual "dealership games" of walking back and forth to some manager behind a curtain. They are a family owned dealership that faces you head on with accurate values and EXTREMELY CLEAN cars. We look forward to a long future with this dealership and will be recommending them highly to everyone in need of a reliable, well kept car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

My Husband and I bought my Honda Accord from you guys in...

My Husband and I bought my Honda Accord from you guys in February and believe me when I say I could not have dreamed up or imagined a better first car for myself. The car is a beauty in pristine condition and suits my needs perfectly. Professional service and hardworking staff...can't believe we almost left without it!! :-) Thank you so much... 2006 Honda Accord EX V6, Silver, leather seats and Nav system

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

If you are in the market for a good used car, especially...

If you are in the market for a good used car, especially an import, Michaels Autos is the place to go. As with most car buyers today, I began my search on the world wide web. My quest was for a 2006 or newer BMW M5 and, after browsing the main used car sites, I landed on the Michaels Autos web site (www.mikeauto.net). I was instantly impressed by the selection of over 100 cars on display, with multiple photos and useful information on every listing, including a free CARFAX report! They happened to have a black on black 2006 BMW M5. The car looked amazing in the pictures, it had all the right options and a clean history report. I was able to instantly chat with a sales rep on the site. The rep was very helpful and answered all my questions about financing and such. I made an appointment and went in the next day for a test drive. The car looked better in person. It was love at first sight! My sales rep Chris was very courteous,knowledgeable and informative. After a short test drive, I decided to purchase the car and apply for a loan through Michaels Autos. I don't have the best credit, but the Finance department at Michaels Autos worked with me to get an approval on the car of my dreams. Its been about 2 months now and I love my M5. Thank you Michaels Autos !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.