Findlay Toyota Flagstaff

I bought my 3rd vehicle from the dealership recently,a brand new truck.The customer service from everyone was beyond expectation. I got all the accessories I wanted for it and quickly. I recommend this dealership to everyone!

I searched online for a vehicle and found what we wanted at Findlay Toyota. They were very responsive and tried to help, but we could not find the time to visit, before the car we wanted sold. I was impressed with their friendliness and efforts to help. I would recommend them to friends.

Using Cars.Com I was searching Phoenix area sources for a late model Mazda Miata. After a few days of looking at a variety of Miata's I hadn't found one with all the features I wanted. I decided to expand my search from 50 to 100 miles and up popped a Miata offered by Tyler Toyota in Flagstaff which seemed to fit my requirements. I e-mailed their internet manager Joe Callahan and what followed was a series of e-mailed questions answered promptly and accurately by Joe. I explained that I was making a 200 mile driving commitment to see the car and I need to be assured of it's overall condition. Joe assured me that the car was in outstanding condition and we negotiated a final price contingent on my final inspection. The car is a "creampuff" and the buying process was as pleasant as it was efficient.

I'm a Jeep gal, what can I say? The truth is, I was going to buy a used Wrangler on the lot. However, Randy Waits definitely steered me in a better direction with leasing the 2014 Rav 4. It is indeed a much more reliable and solid vehicle for me and my family. Of course the gas mileage is great too! And it's so pretty and comfy. I don't have to worry about anything, and I got a much better deal. Maybe Toyota took me from Jeep after all?

Buying a car, whether new or used, from any dealer has been one of my life's worst nightmares. This was only the second positive experience I've had in decades of car-buying! Harrison Lind was the Internet sales manager for our inquiry, answered all our questions, gave us his personal cell number (we were out of towners coming to Flagstaff to look at the car), and from the first conversation, seemed genuinely interested in helping us land the right car at a fair price. Another Internet buyer was hot on the same sale but we were able to do a $500 deposit to hold it for the day, giving us time for a third-party total mechanical inspection. We were delighted with the car and the price was indeed fair (we had done enough shopping around to know that.) Harrison's boss John was equally impressive, straight talk, personable, not the usual fake-friendly sales personality. Also a smooth, no-pressure experience with the finance department, which is so rarely the case. Overall just a very positive experience. Before we left, they washed the vehicle, changed the oil and filled the gas tank. Nice.

This was only the second positive experience I've had in decades of car-buying! Harrison Lind was the Internet sales manager, answered all our questions, and from the first conversation seemed genuinely interested in helping us land the right car at a fair price. We had to drive to Flagstaff from Scottsdale to see the car and another Internet buyer was hot on the same sale but we were able to do a $500 deposit to hold it for the day, giving us time for a third-party total mechanical inspection. We were delighted with the car and the price was indeed fair (we had done enough shopping around to know that.) Harrison's boss Jon was equally impressive, straight talk, personable, not the usual fake-friendly sales personality. Also a smooth, no-pressure experience with Tim in finance, which is so rarely the case. Overall just a very positive experience. Before we left, they washed the vehicle, changed the oil and filled the gas tank. Nice.

Thanks Randy Waites! I appreciate the patience and time. After a year of searching I finally found what I was looking for and it was totally worth it. Thanks to you and your sales manager.

I had a fantastic experience from start to finish with the reps at Findlay Toyota Flagstaff. My sales rep Phil D. kept things very professional and relaxed - it was one of the best buying experiences that I have ever had when purchasing a car. Mr. Wilson in the finance department was very clear and concise in going over all of the documents and I was very much at ease as we went thru the process. He also kept it very relaxed and professional during the time we spent signing documents. Finally, I was thrilled with the job the outside staff did in having the car detailed and cleaned upon delivery - very presentable and the car looked brand new - even though it was a 2010 Tundra. I was totally amazed at the time they took to make the car look sharp. Overall, it was a great experience and Findlay Toyota Flagstaff has earned our future business. I would have absolutely no hesitation in referring any of my family or friends to the Findlay Toyota Flagstaff team!

I had a fantastic experience from start to finish with the reps at Findlay Toyota Flagstaff. My sales rep Phil D. kept things very professional and relaxed - it was one of the best buying experiences that I have ever had when purchasing a car. Mr. Wilson in the finance department was very clear and concise in going over all of the documents and I was very much at ease as we went thru the process. He also kept it very relaxed and professional during the time we spent signing documents. Finally, I was thrilled with the job the outside staff did in having the car detailed and cleaned upon delivery - very presentable and the car looked brand new - even though it was a 2010 Tundra. I was totally amazed at the time they took to make the car look sharp. Overall, it was a great experience and Findlay Toyota Flagstaff has earned our future business. I would have absolutely no hesitation in referring any of my family or friends to the Findlay Toyota Flagstaff team!

Run from this dealership!!!!! They lie to their customers in order to get sales. (For instance, the no longer in existence tires for life program which my husband and I were totally lied to about.) And their markups over MSRP are ridiculous. I was recently at another dealer and found a 2013 Toyota RAV4 complete with XM radio, full navigation, and several other amenities for the price my husband and I paid for a 2012 Toyota RAV4 that does not even have the satellite radio. In talking to the salesman, he commented to me about another customer from my area that discovered a 5000 dollar markup by Findlay. I beleive the markup on our vehicle was just as much. ( A vehicle we were conned into buying when we did not have the MONEY on hand for new tires- they did not keep tires they PROMISED they would hold for us at wholesale because of their initial lie regarding tires for life. (Granted, we accept responsibility for getting caught up in the moment, but they did lie to us multiple times in the process.) There are no words to describe my hatred for this business. My husband and I now own a car that we can not trade in beceause we too upside down due to the markup. For the money, it is not a nice car. I will never set foot in this business again and I hope to God they fold due to their unethical practices. RUN AWAY FROM THESE JACKWAGONS AS FAST AS YOU CAN GO!!!!!!!