Great experience for first time buyers. Sales person was outstanding and management did a great job in sealing the deal. I would purchase there again in the near future.
Great buying experience
The customer service was excellent. The salesmen Bryant and Tall Joey were friendly and professional. I will definitely return for my next vehicle purchase. Thanks.
Got my dream car!
I drove from Marietta GA to this dealership because they had the exact model, color and features I was looking for. I was greeted by my salesman Marcus who showed me all the options available to me. Both he and Shawn in the finance department made sure I was well informed and totally happy in addition to having me rolling in a timely manner!
Wendel Nelson was helpful as he led me through the process. He was extremely professional and informative. I will recommend him to all my friends who are contemplating a vehicle purchase.
Avoid Service Department
I had service appointment 11am to have passenger airbag removed which I was told would take a hour. I was handed my keys 5pm. My sensor was also damaged but manager, service techs, etc. Are all liars and won't accept any responsibility for anything. Take your car to another location
The salesman try to play me so I took charge of the sale and made the deal go through. Thank God I had the intellect to do so. Don't let the salesman pressure you into buying a car under their terms.
Wendel Nelson was fantastic. He stayed late to help us. He was extremely accommodating of all our requests and questions, which was remarkable. He made us feel genuinely welcome, and he might be one of the nicest and genuinely friendly people we’ve ever met. He was very knowledgeable about the vehicle we ultimately purchased, a beautiful, low-mileage used Mercedes SUV. Chris Dixon, the financial manager, was extremely helpful, as was Randy, who closed the purchase for us. Overall, it was an exceedingly professional and pleasant experience. We would absolutely purchase another vehicle from Wendel and company. They even delivered the vehicle to our house!
Great service and professionalism!!!
I purchased my new vehicle from this dealer and was very satisfied. My salesperson was Jalea and she was very professional and answered all of my concerns.
Purchased a brand new car , it had only 1/3 tank of gas full, almost not able to make it home. Car washed was incomplete.
2019 Mercedes GLC 300
Everything was very efficient and professional. Very personable sales people! This is the second car we’ve bought from Jackson Mercedes and have nothing but good things to say about them!