Reviews
Would recommend!
We were treated like we were the only one's there. Everyone that we dealt with were knowledgeable and helpful. Would recommend to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us, David! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. If there is anything more we can do please come back and see us again any time! Take care. Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Awesome Experience
Sid was awesome to work with. And Patricia Brown followed up to make sure we were 100% happy with our purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the feedback, Kenneth! Sid and Patricia are wholly devoted to the success of our guests' experiences and we are both lucky and proud to have them on our team. If there is anything more we can do for you please feel free to come back and see First Kia of Simi Valley any time! We hope to see you again! Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great customer service
Always get a friendly welcome from Robin which comes from a feeling of reassurance that I'm going to be well taken care of. Also, Chris who drove the shuttle on a very cold day had the seat warmer already for me when I got into the car for my pick up - the friend and coworker everyone would like to have!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Naomi, thanks so much for the excellent review! Robin and Chris are key components of our team here at First Kia of Simi Valley, and they will be very happy to hear about your comments. Please come back to see us again if you need anything at all. Also, check our Facebook to stay in the loop with dealer events and special deals! Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great hassle-free leasing experience
As a repeat KIA car owner (two purchased and now one leased), I have found the Dealership in Simi Valley, CA to have a great Service Department and a no-pressure Sales Team. I have never had a bad experience at this location!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Thank you for your loyalty to us here at First Kia of Simi Valley and we look forward to your continued business! Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
No hassle leasing experience
The KIA Dealership in Simi Valley, California has a no-pressure sales team, a great selection of cars and my experience leasing was quick and hassle-free!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new car, Anthony! Thank you for taking the time to write about your experience. It's great to know that our sales team was able to provide you with the pressure-free, efficient and hassle-free service First Kia of Simi Valley is known for. Please feel free to call or stop by if there is anything else we can do to help you. Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Like visiting old friends
In and out out quick, all my needs were addresed, and staff is extremely friendly. Feels like seeing old friends or family every time I come in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, hello and thank you for this awesome review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. Thank you for your loyalty and we look forward on your continued business. Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great service staff
Very friendly, sympathetic and helpful staff. Always make me feel welcome and keep me informed as to the status of my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kurt, thank you for your great review! I'm happy to hear that our service team has provided you with excellent experiences. If there's ever anything we can do for you in the future, please don't hesitate to visit us! Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great Service
Everything was straight forward. The team was very helpful. One of the reasons I decided to buy the car was because of the great explanation of the car by Cody.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your brand new car! Cody is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. We hope to work with you again in the future for any of your automotive needs! Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Where have they been all of my life?
I enjoyed their jovial courtesy, friendliness, professionalism, and servicing my vehicle promptly. Thus, I am looking forward to my next scheduled appointment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Eduardo, thank you for taking the time to write this great review. It is wonderful to hear that our staff at First Kia of Simi Valley was able to provide you with a wonderful experience! We try to create a friendly and professional experience for all of our customers. We look forward to seeing you again on your next visit. Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Collin great, no pressure got what I wanted !!
Collin was GREAT!!! Would tell friends and family to go in and ask for him Deal was very fair without a lot of game playing
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your kind words and fantastic star-rating are greatly appreciated!I am elated to hear that Collin was able to provide you with such exceptional service.Thank you for spreading the word about your excellent experience at First Kia of Simi Valley; we look forward to working with you, your family, and your friends in the future. Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005