Reviews
freindly and quick mservice
very friendly and quick service, great overall staff, have returned to this dealership or anything I need since I bought the car in 3-12
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Janette, your fantastic review is highly appreciated. Our team takes pride in their fast, friendly, and efficient customer service and we are ecstatic to hear that you left First Kia of Simi Valley satisfied. We look forward to the opportunity of welcoming you back in the future. Also, don't forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great service! Friendly and honest
The willingness to help people with there credit and get them into a great car! Friendly and honest service. I would defenity recommend to everyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for stopping by to share your incredible experience at First Kia of Simi Valley. Our team works hard to provide our guests with honest and friendly and efficient service and I am very happy to hear that this was the case for you. We appreciate your great recommendation. If you have any questions at all, please do not hesitate to contact us. Additionally, take time to find us on Facebook and Twitter to locate outstanding service specials. Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Quick and easy.
Quick and easy with good overall feedback as to the service completed. The follow-up check sheet of the condition of the vehicle was thorough and informative.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your thoughts regarding your recent visit to First Kia of Simi Valley. It is gratifying to hear that you had such a great service experience at our dealership! We are happy to have had the opportunity to work with you and we look forward to the opportunity of welcoming you back again in the future. Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great Service!
Sales personal was very pleasant, he never pushed us to make the purchase, he was very helpful in answer all our questions. We are very happy with our purchase - Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alejandro, thank you for leaving this wonderful feedback. We are very happy to hear about your purchase visit to First Kia of Simi Valley went so well. Each of our team members strives to provide knowledgeable assistance without being pushy. We are glad that we succeeded in this goal with you. Feel free to stop by again anytime you have questions. Have a nice day! Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
AMAZING SERVICE! Wonderful purchasing experience
Everything! the salesmen were extremely knowledgeable about every car I test drove. Everyone was pleasant. No one pressured me. It was a wonderful experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Heather, thank you for writing such a great review about your experience at First Kia of Simi Valley with everyone! We really appreciate the feedback and are pleased that your vehicle purchase experience was excellent. We look forward to seeing you again. Take care! Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great service
Staff was very friendly and for a Saturday I only waited 40 min for a oil change and full inspection!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jacqueline, it is our pleasure to provide top quality service and we are ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At First Kia of Simi Valley, we value our customers and we look forward to seeing you on your next visit. Take care! Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Planned to look but ended up buying
We were planning to look only for my son's first car and we ended up buying from this dealership. Prior to this dealer, we've already stopped by two or three car dealers within the same area. When we were there, Ben Villalpando showed us the car and took us for a test drive. Again, we were only trying to look and see which car best fits our needs and budget. Ben worked with us, but not pushing. The Manager, Yehuda, was also very accommodating and helpful. I guess it's their helpfulness and willingness to work with our budget that helped us mind up our minds to buy the car. Overall, our first experience with Ben and Yehuda was very, very pleasant. I would definitely refer this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love hearing about customers that have a great experience at First Kia of Simi Valley, and we are glad you are one of them! We know that buying a car is an important decision, and we are proud that you chose our dealership. We appreciate your recommendation. Please feel free to contact us if you have any questions on your new vehicle. Have fun driving! Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-
Wonderful service, courteous people, efficient.
Robyn is the most courteous and friendly service representative I have ever net. She is always helpful and friendly. My car was ready at a time I had asked for.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much, Gloria for this amazing review! We appreciate it so much when our customers take the time to not only write such a positive review of our dealership, but also to compliment and speak so highly of our staff. We are very happy to hear that Robyn was able to help you and we look forward to working with you in the future! Check out our Facebook and Twitter for special offers! Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Wonderful experience!!
Just purchased my first car and what an easy transaction! Johnny and Ben were so helpful. I couldn't be more pleased with the service I received. I would highly recommend 1st Kia to anyone. Very knowledgable and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Every day we are striving to make finding the perfect car easier. Your experience at First Kia of Simi Valley is what we want for all of our customers. Thank you for your positive feedback regarding your experience. We appreciate you taking the time to share your thoughts. Please be sure to LIKE us on Facebook and FOLLOW us on Twitter for special updates and offers. Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup… | 805-306-1005 Read less
Kia Purchase
Appreciated the professionalism of the staff who were very helpful but not aggressive. Answered all of our questions and couldn't do more for us.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We certainly appreciate your business! Glad we made it a very pleasant experience for you and happy that you were satisfied with the service you have received. We look forward to working with you again soon. Take care! Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005