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Duval Ford

(3,006 reviews)
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Sales hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 482-0716 (888) 482-0716
Used (866) 520-6628 (866) 520-6628
Service (833) 547-5651 (833) 547-5651

Reviews

(3,006 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Duval Ford from DealerRater.

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Leighton was extremely communicative and helpful.

Leighton was extremely communicative and helpful. I found my vehicle while on vacation and Leighton worked with me to let me return with my trade and make the deal happen. Highly recommend!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

work through all my problems with motor-home f550 tune u

work through all my problems with motor-home f550 tune u and ac repair. recommend to everyone

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Duval Ford Service Department is absolutely the best.

Duval Ford Service Department is absolutely the best. I was scheduled for a mobile service, the tech arrived on time, did an excellent job, and finished in a timely fashion. Every part of Duval Ford Service is excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Customer friendly staff who seem to care about customers

Customer friendly staff who seem to care about customers satisfaction. Staff are trained and very professional.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great dealership.

Great dealership. I always try to visit Duval Ford. and Will the rep i had for my service was extremely helpful and very nice. Got me car in and out in the timeframe he mentioned and let me know of the other issues with the car had and was not pushy unlike other places. Also on this review it shows a John Rohde as my service dept rep i am not sure who that is. The one that took care of me name is Will Edge. He is the only person i delt with. He was great.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The experience was extremely efficient and knowledgeable.

The experience was extremely efficient and knowledgeable. No pushy sales and all expectations were met from the very start.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Drew for sharing your 5 star car buying experience with Duval Ford. We strive for 100% customer satisfaction on every visit.

Getting the appointment was easy and the service was done

Getting the appointment was easy and the service was done in a reasonable time. I am not sure I received the Veteran's Discount since it was not listed on my Service Receipt like it has been in the past.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you eddy for sharing your 5 star experience with the Duval Ford service team. Your comments will be shared with management.

Great service.

Great service. Great people. Chief was very pleasant to deal with as a salesmen. Would highly recommend Duval ford!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Duval Ford appreciates your 5 star recommendation sotskyteddy. Our sales team makes car buying real fair, real fast and real friendly.

Great service and communication with advisors .

Great service and communication with advisors . Fixed it right the first time. Mark mead did a great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Great to hear about your 5 star service Joseph. Thanks for sharing your feedback with the Duval Ford service team.

he was very professional and knowledgeable he did a great

he was very professional and knowledgeable he did a great job he was on time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Love to hear great 5 star stories for our Duval Ford Mobile Service Team. Thanks kgullatt for the feedback.