Reviews
They were extremely knowledgeable and helpful during the
They were extremely knowledgeable and helpful during the entire process and also treated me fair.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
The staff in the servicing office was great to work with
The staff in the servicing office was great to work with and very efficient. I would highly recommend there services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Great customer service!
Dealings was practically done all via text messaging since I was still deployed. Requested to have car ready upon my arrival and Jacob was fantastic having the car shipped from Miami and ready for me to pick up. I was in and out of the dealership, the quickest I've ever spent time in a dealership, 45 minutes max I was out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, Thank you for taking the time to share your feedback with us. Please let us know if there is anything else we can do for you; we are more than happy to help!
Great Service Department
Service appointment was easy to set up online I could see exactly what was recommended for the vehicle I made the appointment and met Gary Chaney whom I went to high school with and had not seen in over 40 years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Calvin, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.
Autonation Ford Jacksonville reacted quickly to take care
Autonation Ford Jacksonville reacted quickly to take care of a small mistake that happened during a routine service, and for that I am very grateful. Thank you to the service team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
They are pretty goo with appointments on the other side
They are pretty goo with appointments on the other side they did not do the entire job and told me everything was done
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
My car was ready for at least 30 min but service av was
My car was ready for at least 30 min but service av was out unsat
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 242-6499 to discuss what we can do to help.
The dealership is ok.
The dealership is ok. Finance department is horrible and will not return calls or fix issues.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi Dlew, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (904) 242-6499. We'd appreciate the chance to make your experience a positive one.
Bought a Honda CRV that I saw online prior to going to
Bought a Honda CRV that I saw online prior to going to the dealership. Terry did an excellent job in getting my vehicle ready and the paperwork completed in a timely manner. Thanks AutoNation.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Michael, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Autonation Ford always has tested our family well.
Autonation Ford always has tested our family well. I highly recommend their service department. We also have bought our last 2 vehicles from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Jacksonville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!