AutoNation Ford Jacksonville

Everyone was nice and answered any questions I had and made the car buying experience great. Cesar was my salesman! Very helpful

Had a great experience with Auto Nation ford Special ordering my new 2025 Mustang GT. Sales and Financing department were great and getting everything I wanted

I visited AutoNation on Philips Hwy., several days ago. I met with Sales Professional, Mr. Jorwell J. I was very impressed with the professionalism demonstrated by Mr. Jorwell J. Moreover, through his pricing analysis and due diligence, I was able to purchase a Mustang Mach e. W Thomas US Coast Guard (Ret) Veteran

Overall an amazing experience. One of the few places where the sales team has integrity and honor. Proud to have done business with them.

The sales associate and finance officer were great. Pleasant and efficient. Thank you very much.

Bad experience with sales person and supervisors. They don?t Not train their sales people to know that a customer cannot give a deposit for a vehicle that has not being fully inspected yet. After being told by used car sales manager Noel and sales person Diego to come in to give a deposit on the 2016 Porsche PANAMERA, I arrived and was declined by the used car Director Fadil to give a deposit. Supposedly ?3 other interested parties? were declined from giving a deposit. However, I was the 4th interested party and was given the 1st choice to buy the vehicle after the inspection. To me, I was xx?d by Fadil and the ?3 other interested parties? were unfairly treated. I was able to buy the car ahead of them. One good thing though is that Fadil gave in to replacing the 2 front tires. That?s because I insisted since they?re worn out and were 4/32 in measurement. I insisted to do the right thing and he finally gave in. 2 weeks after my purchase (10/14/24 a holiday ) had a 1030 appointment for warranty alignment and tire balance. 2 hours after the car had been in service, I?m told by Amber that the alignment could not be done at their facilities. She said that the car had to be sent to the Porsche dealership to be aligned. How could they not know that they couldn?t align the car there to begin with? Then half hour after Amber came back to me to tell me that after all they?re able to have it aligned there instead of sending it to the Porsche dealership. Amber said ?they found a machine and one of the guys used to work for Porsche? so I had to continue waiting. It took them from 1034-1305 (2.5 hours) to figure out that they could accomplish the service. Then I had to start waiting for the alignment to be started at that time. I wasted my entire holiday in there waiting. Overall disappointed of how very disorganized they are operating the service department.

Our experience was outstanding from the sales associate the sales manager and the billing manager. The opportunity to give you my business was the most rewarding experience.

I am very satisfied with the transaction of buying my 2020 Chevy Silverado trail boss. Jason was great to work with, very professional with great conversation. Very easy going and was not pushy. He wants his customers to be happy not just to make a sale. I highly recommend purchasing a vehicle from Jason and this dealer. The financing process was super smooth as well with who assisted me.

Daniel is a wonderful Service Advisor. He easily and efficiently coordinated the pickup, service and return delivery of my 2023 Mustang 5.0 Fastback. The service was complete and returned earlier than expected.

It was so hard to find the right vehicle and price. The associates there knew exactly what I needed and found it at another location and shipped it here.