Duval Acura

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5.0
(2,471 reviews)
Visit Duval Acura
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 9:00am–8:00pm
Tuesday 7:00am–7:00pm 9:00am–8:00pm
Wednesday 7:00am–7:00pm 9:00am–8:00pm
Thursday 7:00am–7:00pm 9:00am–8:00pm
Friday 7:00am–7:00pm 9:00am–8:00pm
Saturday 8:00am–5:00pm 9:00am–8:00pm
Sunday Closed Closed
New (904) 302-7401 (904) 302-7401
Used (904) 638-7569 (904) 638-7569
Service (904) 352-2505 (904) 352-2505

Inventory

See all 230 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since January 2018.
Welcome to Duval Acura located in Jacksonville FL.Your Local Jacksonville Acura Dealer. We have an excellent selection of New Acura Vehicles. Please search our New & Certified Pre-Owned Acura Inventory to find the perfect Acura for you. Our Acura Service Department is committed to providing you with Superior Customer Service and we also have an outstanding Acura Parts Department to help you find Quality Acura Parts in the Jacksonville Area. Call (888) 720-0774 for your No-Obligation Internet Price Quote from our Internet Department.
Duval Real Deal 5 Day Money Back Guarantee Non-Commission Sales People Up Front Pricing 4.9 Star Reviews

Service center

Phone number (904) 352-2505

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

View all 43 employees View less employees

Reviews

5.0
(2,471 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Duval Acura from DealerRater.

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5.0

exceptional customer service

I recently had a service done at Duval Acura with Robin Welch. As usual, Robin went above and beyond in accommodating me. I had to reschedule a number of times and she made the appointment happen as well as a loaner car. This is my second Acura, and I will remain a customer with such great service.

Dealer response

Duval Acura appreciates you sharing your 5 star experience with Robin and our service team. Thank you for making Duval Acura your dealership of choice Heath.

5.0

Great experience!!

Dropped my Acura tlx off for a complementary service visit. There was some discussion about what was expected. Upon picking up my car I was happy to find that the service in question had been preformed. Over and above what I had expected!!

Dealer response

Thank you for making Duval Acura your dealership of choice for all your vehicle needs. Our service team works diligently every day to earn your 5 stars.

5.0

Service Department is awesome!

The service department at Duval Acura is truly exceptional. I’ve been a customer for years. They are honest and upfront with repairs and costs. They even informed me of services I had that I didn’t even know I had. Arick always takes care of me. He is honestly the best service advisor I’ve worked with.

Dealer response

Thanks Tom for sharing your Service First experience. Duval Acura offers a complimentary multi-point inspection with every service visit so you can stay informed about the health of your vehicle for current and future needs. Arick and the entire team appreciate the 5 stars.

5.0

Service Department is awesome!

The service department at Duval Acura is truly exceptional. I’ve been a customer for years. They are honest and upfront with repairs and costs. They even informed me of services I had that I didn’t even know I had. Arick always takes care of me. He is honestly the best service advisor I’ve worked with.

Dealer response

Thanks Tom for sharing your Service First experience. Duval Acura offers a complimentary multi-point inspection with every service visit so you can stay informed about the health of your vehicle for current and future needs. Arick and the entire team appreciate the 5 stars.

5.0

President

The best customer service in the automobile industry. Khalil is the true car professional. I highly recommend Duval Acura for your next automobile experience whether you are buying or getting your Acura serviced.

Dealer response

Duval Acura appreciates your recognition of Khalil and our entire service department Allen. Our Service First commitment earns 5 stars on every visit.

5.0

2017 TLX service

Arick and the service team always take care of of my TLX! I will get my next car at Duval Acura. I have been a customer for the last ten years.

Dealer response

Duval Acura is honored you have selected us as your dealership of choice for service and sales for the last ten year Lemuel. You know your Acura TLX is always in good hands.

5.0

President CEO

It was very easy to purchase on line from Duval Acura the salesman was Knowledgeable and patient. I got exact car we were looking for with great financing

Dealer response

Thank you Leon for sharing your online 5 star car buying experience with Duval Acura. The Duval Real Deal process works online and in the dealership. We make car buying real fair, real fast and real friendly.

5.0

Fantastic Overall Customer Experience

I highly recommend Duval Acura. My overall customer experience was fantastic. Alex Coble was my sales rep. Alex was professional and very helpful. I would definitely refer business his way.

Dealer response

Thanks DButchko for your 5 star feedback for Duval Acura. As part of the Duval Real Deal, our sales associates are paid on volume and customer satisfaction - not commission - so you can be comfortable knowing you are getting the best vehicle at the best price for your needs.

5.0

Service appointment

Excellent service as always….dealership always finds appropriate discounts to apply to work being preformed; dealership friendly and explains everything they need to perform during the visit. Always a reasonable experience.

Dealer response

Duval Acura appreciates your 5 star review for our service department Wayne. We offer a complimentary multi-point inspection with every service visit so you stay informed on the health of your vehicle.

5.0

Exceptional

I have always been very pleased with the service that i received from Arick Armenta he gets the work done and he cares about what you think about the service after completion he will check with you on your list to be sure that all is complete before you drive away truly a good representative of duval family which he makes me feel i am Great Work Arick

Dealer response

Thank you Art for sharing your 5 star experience at Duval Acura with Arick. Our Service First commitment provides great communications and time management for our guests.

See all 2,471 reviews