Duval Acura

5.0
(2,615 reviews)
Visit Duval Acura
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed

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New (904) 302-7401 (904) 302-7401
Used (904) 638-7569 (904) 638-7569
Service (904) 352-2505 (904) 352-2505

Inventory

See all 210 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since January 2018.
Welcome to Duval Acura located in Jacksonville FL.Your Local Jacksonville Acura Dealer. We have an excellent selection of New Acura Vehicles. Please search our New & Certified Pre-Owned Acura Inventory to find the perfect Acura for you. Our Acura Service Department is committed to providing you with Superior Customer Service and we also have an outstanding Acura Parts Department to help you find Quality Acura Parts in the Jacksonville Area. Call (888) 720-0774 for your No-Obligation Internet Price Quote from our Internet Department.
Duval Real Deal 5 Day Money Back Guarantee Non-Commission Sales People Up Front Pricing 4.9 Star Reviews

Service center

Phone number (904) 352-2505

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

View all 43 employees View less employees

Reviews

5.0
(2,615 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Duval Acura from DealerRater.

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5.0

New mdx at dival

Excellent service! Bought this car because respect the service Khalil does for our cars. Anthony was great too. Happy with the process and with our new car.

5.0

New mdx at dival

Excellent service! Bought this car because respect the service Khalil does for our cars. Anthony was great too. Happy with the process and with our new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Juanita

Service Representative was good & would truly recommend to anyone. The service representative was very Clear explaining the services to me. Great customer service. Very happy customer

5.0

Juanita

Service Representative was good & would truly recommend to anyone. The service representative was very Clear explaining the services to me. Great customer service. Very happy customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Comment

Outstanding service, easy transaction, Delivery on time. Well, pleased with overall service and communication. I would recommend this dealership for anyone looking to buy a used vehicle.

5.0

Comment

Outstanding service, easy transaction, Delivery on time. Well, pleased with overall service and communication. I would recommend this dealership for anyone looking to buy a used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Excellent service dept.

Servicing my vehicle at Duval Acura is always a pleasure. My service advisor, Casey G., makes it a quick and seamless process from booking the appointment to picking up my vehicle.

5.0

Excellent service dept.

Servicing my vehicle at Duval Acura is always a pleasure. My service advisor, Casey G., makes it a quick and seamless process from booking the appointment to picking up my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Duval Acura appreciates the 5 star recognition Jamie for Casey and the entire service appointment from scheduling to pickup.

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5.0

Great service dept

I’ve been bringing my cars here for the last 15 years and I’ve never had a complaint! Everyone is friendly and they do a great job! Arick has been my service advisor for most of the time and I think he’s great!! Gets me in and out quickly and keeps me informed on any issues that might arise. I love Duval Acura and would definitely recommend them to my friends and family!!

5.0

Great service dept

I’ve been bringing my cars here for the last 15 years and I’ve never had a complaint! Everyone is friendly and they do a great job! Arick has been my service advisor for most of the time and I think he’s great!! Gets me in and out quickly and keeps me informed on any issues that might arise. I love Duval Acura and would definitely recommend them to my friends and family!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Becky for the 5 star recommendation and your continued business with Arick and Duval Acura.

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5.0

Service Dept is on top of their game

I have only owned Acura cars since 1989. The reliability is on point. I travel about 25-30k miles per year and the entire service dept at Duval Acura is very competent, professional and work is always done to my satisfaction. There are no missing links. Khalil is also very experienced, doesn't recommend services I don't need and charges a fair price. If you're looking for Peace of Mind when your car is being worked on, see Khalil and his team

5.0

Service Dept is on top of their game

I have only owned Acura cars since 1989. The reliability is on point. I travel about 25-30k miles per year and the entire service dept at Duval Acura is very competent, professional and work is always done to my satisfaction. There are no missing links. Khalil is also very experienced, doesn't recommend services I don't need and charges a fair price. If you're looking for Peace of Mind when your car is being worked on, see Khalil and his team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Duval Acura appreciates your continued business Phil. Our dedication to 100% customer satisfaction is reflected in your dedication to our dealership and team.

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5.0

2015 RDX

As always, Khalil and Casey were there for me!! Got me in and out in no time at all considering what maintenance was to be performed. I couldn’t recommend these two service reps or Duval Acura any higher. Thank you both

5.0

2015 RDX

As always, Khalil and Casey were there for me!! Got me in and out in no time at all considering what maintenance was to be performed. I couldn’t recommend these two service reps or Duval Acura any higher. Thank you both

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Mark for the stellar 5 star review for Khalil, Casey and the entire service department at Duval Acura. Great time management is one key to the Duval Service First promise.

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5.0

Thankful

I went in for an oil change. I mentioned my car sounding like the Tin Man when I go over and type of bump, Jovie took the time to listen to my concerns and something was finally done about it. This is an issue I have asked about for over a year and was told that it was normal on my 2019 RDX. On top of that my breaks were always squeaking, at least that’s what I thought it was. They ended up replacing the struts and lower control arms after Jovie looked into my concerns. My car feels and sounds so much better. I truly appreciate someone taking the time to not just hear but listen to me. I left very thankful!

5.0

Thankful

I went in for an oil change. I mentioned my car sounding like the Tin Man when I go over and type of bump, Jovie took the time to listen to my concerns and something was finally done about it. This is an issue I have asked about for over a year and was told that it was normal on my 2019 RDX. On top of that my breaks were always squeaking, at least that’s what I thought it was. They ended up replacing the struts and lower control arms after Jovie looked into my concerns. My car feels and sounds so much better. I truly appreciate someone taking the time to not just hear but listen to me. I left very thankful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Duval Acura appreciates your 5 star feedback for your recent experience with Jovie and our service department. A great partnership with your service advisor is key for customer satisfaction.

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5.0

Best Dealership in JAX - Duval Acura

I was recently in the market for a new vehicle and visited multiple dealerships. My visit to Duval Acura was hands down the best car buying experience, ever! I recommend that anyone looking to purchase a vehicle, should contact Matt Sikes (Sales Person) @ Duval Acura. He explained all of the features of the two models I was considering and answered all of my questions. I give Duval Acura, Sales Person - Matt Sides and Finance Manager - Khalid Hadad. ***** 5 STARS!!!

5.0

Best Dealership in JAX - Duval Acura

I was recently in the market for a new vehicle and visited multiple dealerships. My visit to Duval Acura was hands down the best car buying experience, ever! I recommend that anyone looking to purchase a vehicle, should contact Matt Sikes (Sales Person) @ Duval Acura. He explained all of the features of the two models I was considering and answered all of my questions. I give Duval Acura, Sales Person - Matt Sides and Finance Manager - Khalid Hadad. ***** 5 STARS!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks GooGooRees, you've experience the Duval Real Deal. Matt and Duval Acura make car buying real fair, real fast and real friendly.

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5.0

Exceptional Customer Service

Duval Acura provides excellent customer service. I can't say enough about the professionalism of Khalil. I like the cleanliness of the waiting area, and the friendliness of the staff.

5.0

Exceptional Customer Service

Duval Acura provides excellent customer service. I can't say enough about the professionalism of Khalil. I like the cleanliness of the waiting area, and the friendliness of the staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

The Duval Service First promise provides excellent customer service, great waiting areas and amenities. Thanks Carla for the 5 stars for Duval Acura on Atlantic Blvd.

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