Gator Chrysler Dodge Jeep RAM

Appears to be classic “bait and switch,” unfair trade practices. Will be filing complaint with Florida attorney generals office and FTC based upon unfair trade practices. Met sales person, Josh Beaugrand and asked about used Audi Q5 advertised, he sent me over to the lot by the Alfa Romero dealership where I met Robin who showed me the car and took me for test drive and to pick up my wife to see the car. Returned to the dealership, while wife and I in process of doing paperwork to purchase vehicle after test drive based upon good price. Next thing we know Josh Beaugrand showed up with another couple and pulled car out from under us because the other couple were going to test drive the car. At this point I told everyone that we were in the process of doing the paperwork to buy the car. Next thing we know, owners son tells us the car is being sold to other couple — “But we have other cars.” Very unethical as we were there first and were in process of buying. Also unfair to rep that spent time with us and was literally in the process of completing our paperwork. Josh said nothing about another buyer when I first arrived and inquired about the car. Never seen anything like this in over 40 years of buying and selling cars. Appears to be possible “bait and switch,” unfair trade practice. Will be filing complaint with Florida attorney generals office and FTC based upon unfair trade practices.

Appears to be classic “bait and switch,” unfair trade practices. Will be filing complaint with Florida attorney generals office and FTC based upon unfair trade practices. Met sales person, Josh Beaugrand and asked about used Audi Q5 advertised, he sent me over to the lot by the Alfa Romero dealership where I met Robin who showed me the car and took me for test drive and to pick up my wife to see the car. Returned to the dealership, while wife and I in process of doing paperwork to purchase vehicle after test drive based upon good price. Next thing we know Josh Beaugrand showed up with another couple and pulled car out from under us because the other couple were going to test drive the car. At this point I told everyone that we were in the process of doing the paperwork to buy the car. Next thing we know, owners son tells us the car is being sold to other couple — “But we have other cars.” Very unethical as we were there first and were in process of buying. Also unfair to rep that spent time with us and was literally in the process of completing our paperwork. Josh said nothing about another buyer when I first arrived and inquired about the car. Never seen anything like this in over 40 years of buying and selling cars. Appears to be possible “bait and switch,” unfair trade practice. Will be filing complaint with Florida attorney generals office and FTC based upon unfair trade practices.

I was in for a new headlight and happy to find out it was covered under warranty. Richard Smith took the time to get the process done along with a rental car for me. I appreciate the communication and great service. Thank you all for what you do - it does not go unnoticed.

Our salesman Mikal was very good and not pushy and shared his knowledge of the vehicle. An easy sale for him. The whole crew was great. Love my new car.

Unfortunately I can NOT recommend this dealership. 100% PT disabled veterans do not pay certain fees. They kept adding them on to the out the door write up.They would not move off the asking price of the truck, even after showing them car gurus has the truck as High Priced! The sales women was a sweetheart even though her return calls and texts was minimal, she was nice. They low ball your trade, even after showing Kelly BB true trade value. The sales managers play to many games. Dealerships are a buisness that's understandable, but you should be pretty fair especially with your veterans. I can not recommend this dealership at all. Good luck to whom ever takes there money here. Watch out for junk fees. They love to add them.

Went to look at a 2 door wrangler knowing that 3.8 motors have issues, oil leaks, oil consumption and coolant problems. I also visited multi places online to see what's the trade in value (by the VIN) was to know how much markup they have in it. When I got there the gentleman didn't know anything about the jeep, I know this because the kept going to his phone to tell me stuff about the jeep. I quickly pointed out this motor has oil leak problems and I was pointing out on the motor the oil stains from the gasket leaks along with the stain from the coolant under the housing. He asked me if I thought it could be fixed already.... you are the salesmen, you should know the history of the vehicles that you wanting to sell. I said no because they looked kinda fresh and it looks like someone halfway cleaned off. Also, the bolts on the motor hasn't been messed with because the rust on everything looks like no one put a socket or wrench on them since they were installed. Yeah almost every bolt had rust on the. Some studs that are used for standoffs were so bad the threads were coming off. I also noticed multi bushings were shot on the suspension and were cracked / dry rotted When I told him what the trade in was worth he laughed and started i had no idea what I was talking about because all those sites don't buy cars and he knows because they buy cars. The said auction prices. Guess what. Auction is what the car is going for towards the low end (most of the time). Trade is what a stealership is willing to give you and they would either have to markup on the lot to make money or if it doesn't sell they send it to the auction to be sold off so they know at least what they can get for it and still make money. All this to say the trade in was about 6-7K for this jeep when i looked it up by the VIN and they were wanting 14K for it. Stealerships at thier finest. I told him I was no longer interested in the Jeep, he didn't seem to care about the sale no longer and I walked away. I heard good things about Gator, maybe this was a fluke but I'm not interested in returning to them.

Salesman was extremely pushy and would not listen to a word I was saying in regards to my budget or what I was looking for. Instead kept insisting on showing me all high end vehicles outside my budget. Also extremely disrespectful when I was explaining my situation. Honestly will never refer anyone to this dealership

Horrible experience : took my 98' Dodge van B1500 for a hood latch that didn't lock anymore... After a week, got a call : " the part has been discontinued by Mopar, we suggest YOU to find it BY YOURSELF on Amazon or eBay ". I've been told the mechanic tried to spray penetrater to fix the issue : but NO WAY.... They charged me $69.68 for NOTHING !! (hood latch still doesn't lock) If you're looking for integrity, keep on looking elsewhere......

I took my 2013 Dodge Journey(after getting diagnostic from another place), so grateful for getting a second opinion, Anthony was honest to tell me about the recall on my issue, saved me over a thousand.. I had other preventive maintenance done, unfortunately 2 days later, there was an overlooked gasket or something that made my car spew fuel, and I couldnt start my car, I called them about the issue. The manager was so kind to offer to pick up my car, and will look at the issue. Before the day is over, Richard called me and explained what happened and got it fix(no charge), and offered to deliver my car back to my house. This is the company I wished everyone have, honest, respectful and great service. BTW, they gave me ride when I drop my car the first time, and pick me up when my car was ready. Service Department got ALL 5 STAR from me. I'll be sure to use them from here on out. I might even buy my granddaughter car from them. GO GATOR.

Horrible experience. Was belittled for giving an ideal monthly payment when asked where I wanted to be at. Car salesman Mike simply got up and said he was done when I gave him the ballpark I was wanting to be in. To top it off, the manager present rushed after me, got in my face and cussed me out while leaving the store. Will never do business here. Very unprofessional business. Would give 0 stars but not an option.