AutoNation Cadillac West Palm Beach

Always get great service when we bring our vehicles to you

I have owned cars from many manufactures in my time. This is my first cadillac and I can may be the only manufacturer I buy from going forward. Besides the car far exceeding my expectations, the people that work for cadillac are superb and take such good care of you. Tha ks to benny and Rudy for making the buying experience a pleasurable one.

Dropped off my vehicle to Eric O'Connell....Service and communication was outstanding..we had a little incident (keys were missing from car wash division) but Eric made every effort to keep me up to date , as well as adding a few perks! Keys were found and I now am the proud owner of 3 keys!! Thank you Michelle Coppola

Repair service while on a trip was fast, given a courtesy car and returned two days later for my car with no delay in my trip.

We came to buy an SRX for my wife and we left with the SRX and an Escalade. Great team at AutoNation Cadillac WPB. Benny, our salesman was very knowledgeable and courteous. I felt like we got a fair deal and that the entire process was transparent. Jackson, the business manager was efficient, knowledgeable and diligent. These guys are pros and exemplify what car buying should be!

Absolutely love my CTS coupe and the buying experience at AutoNation Cadillac - Yasser was extremely helpful! ! !

Work good with client in non-hostile, low pressure environment. Work hard to met client's needs!

My new lease experience for a 2014 Cadillac Escalade was exceptional. The sales team Benny, Annette and Sofia were first class in every sense of the word. They were extremely professional and knowledgeable of the vehicle and the leasing process to make my experience easy. Thanks again for a wonderful experience. I am forever a loyal AutoNation customer.

Excellent Service. Everyone was wonderful to me. I purchased my 2012 Cadillac CTS, with hardly any problems. Thanks again to Yasser Moustafa, Ariel Gonzales and Sophia. Understood my position.

My wife and I had been researching new/used vehicles all over the country. We had looked at hundreds of 2011 thru 2015 AWD/4WD Luxury SUV's. We were fortunate to barrow a close friends 2012 Range Rover HSE LUX for a couple of days. After test driving a 2010 Range Rover HSE LUX with 30K mileage at the Fort Lauderdale Range Rover dealership we decided to narrow our selection process. A close family friend in the Auto industry, put us in contact with Auto Nation's Cadillac Sales and Leasing Associate PERRY D'ALELIO, who they knew personally. After a telephone conversation, we forwarded information to Perry on our findings, wants and desired needs. Perry conducted the most thorough due diligence I've ever experienced to find us the right vehicle. At our point of meeting Perry in person, we spent over an hour discussing items of interest, our families and of course, his Dealership. We also had the privilege to meet JAY RUTENBURG-Service Advisor/Manager and his team for the first time personally. My wife and I, needed some things accomplished on our vehicle, while we were shopping for a new SUV, so we made arrangements to purchase 4 run-flat tires, and get an oil change and discovered a serious electrical short (No tail lights, brake lights) as we entered the service area with our vehicle. Jay and his team, assured us that he would take care of it. Not only did he take care of the issues, our vehicle was completed well before we expected it and we saved money from other Dealerships previously used. As I inquired about the Dealership, I learned that a majority of the Sales/Lease and Service Teams had been there for years, some decades! Perry answered all our questions and his person-ability, knowledge of his product, and non-pressure persona kept us at the Dealership wanting to learn more about Auto Nation's used and new vehicles. Based on our criteria, AWD/4WD,luxury style, creature comforts, low mileage, ability for extended warranty and low maintenance/service issues of selected vehicle, we looked at the following SUV's. Range Rover HSE, Range Rover Sport HSE, Chevrolet Suburban LTZ, GMC Yukon XL Denali, 2015 Ford Expedition Platinum and the Cadillac Escalade ESV (premium/platinum). With Perry comparing the durability, warranty, customer satisfaction and service issues we selected a 2011 Lease Return Cadillac Escalade ESV/CPO'd, with a little over 30K in mileage. As we discussed our overall purchase deal, I was introduced to ARIEL GONZALES, Used Car Sales Manager, and was met with professional courtesy and respect. There was no pressure, no private conversations between sales personnel or haggling over the price. Ariel reviewed the vehicle file, congratulated me and said, "Lets make this happen for you"! With a CPO'd used vehicle, there are no worries, 172 point inspection (I'm sure there's way more than that) and team members who, like me, went over the vehicle with a fine tuned comb. Next was the paperwork portion of the sale that we dreaded. We were introduced to SOPHIA BALDINO, (with over two decades of experience), that made Auto Nation's Cadillac, 0% per cent financing, selection of service/extended warranty packages, tire and wheel protection, Lo Jack installation, and paint/dent protection a seamless experience. Sophia took the time to answer all of our questions and made sure we understood each package we selected. When we picked up our vehicle yesterday, we were greeted by VIVIAN PARKES, General Manager and the rest of her exceptional team ( I'm sure I missed mentioning some), who I must say--we now consider FAMILY! Thank You Auto Nation Cadillac in West Palm Beach, for our exceptional vehicle and the continued trust and support with whatever our needs are. Bravo!