Reviews
I actually went in for a Carwash and came home with a new
I actually went in for a Carwash and came home with a new vehicle. Never any pressure and I had one of the best salesman ever, Frankie Gomez.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service rep was cordial, thorough and accommodating.
Service rep was cordial, thorough and accommodating. This dealer rater is not user friendly and too long. You will loose customer feedback too including me on my next visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership has a modern feel to it.
The dealership has a modern feel to it. We were promptly greeted by the sales staff. Our sales associate had a good knowledge of the vehicle we were interested in. I also noted the dealers pledge of transparency in all aspects of the transaction. Overall we were very pleased with our experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great attention to details!
Great attention to details! The service is outstanding! Very highly recommend this Lexus dealership for sure!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Communicative, kind and attentive.
Communicative, kind and attentive. Although the part needed for my car was delayed (a lot) they provided me with a sweet loaner. They kept me updated every step of the way. The price I was quoted was the price I paid- they kept their word and that in my eyes says it all. They even accommodated additional time for me to return the loaner so it was more convenient for me. Great service and great people. Having something wrong with your car is such a bummer. But they made the experience oh so pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is the first experience I’ve had since Scanlon sold
This is the first experience I’ve had since Scanlon sold out. My salesman, Drew, was outstanding. I was disappointed they ran a credit report despite me paying cash. I just don’t like credit inquiries on my record and it was unnecessary. The only reason I would continue going there is for Drew and my service coordinator, Dan. Otherwise, the process was good.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Always been a great experience.
Always been a great experience. Vann Salter was a pleasure to work with. Positive, upbeat and informative. Two thumbs up!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly.
Friendly. On time. Upbeat. Competitively priced. Let me know what next services to plan for.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nice employees.
Nice employees. Everything went smoothly and efficiently from start to finish. Did not try to upset anything.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service, nice people very clean and a professional
Good service, nice people very clean and a professional operation. I have been a customer for years.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Dan Hoffman is the best service adviser that I have ever dealt with. He is a professional at his job, honest, knowledgeable about the Lexus product and mindful of me as a customer and of my time. You are fortunate to have this gentleman in your employ.
