Butch Oustalet Autoplex

Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Butch Oustalet Autoplex Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2017

Butch Oustalet Ford or Lincoln has served car and truck owners throughout the South for over 20 years! We take great pride in our commitment to provide not only the BEST PRICE, but also the BEST SERVICE and attention after the sale.

...



"We'll Beat Your Best Deal or Pay You $100 Cash... REGARDLESS!" What does this mean? Simply bring us a bona fide deal from any dealer... and we'll beat it!

Call or come see us today! We look forward to seeing you soon!

"We'll beat your best deal... REGARDLESS!!"

Service

Wheel Balance

$49.95

Oil, Filter Change

$36.95

Tire Rotation

$14.95

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
36 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    December 3, 2018

    I had the best car buying experience ever at Butch Oustalet Ford. My salesperson was very knowledgeable about the Ford Fusion Hybrid that I leased. The... sales manager, Gary Burtch went above and beyond my expectations to get the exact car that I wanted. I highly recommend Butch Oustalet Ford and Mazda to anyone that is in the market for a new or used vehicle.

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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Crystal, thank you for taking the time out of your day to tell us about your experience. Our team is dedicated to providing top-quality service, and w...e're so happy to hear that your experience reflected this.

  • 5.0 out of 5
    December 2, 2018

    Darryl Deschamp, is the best salesman at Butch Oustalet! He cares for his customers and wants the best for them.

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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Reviews like yours provide encouraging feedback. It is great to hear that we were able to go above and beyond your expectations and really help you ou...t! We look forward to seeing you again!

  • March 20, 2015

    I had been to another ford dealership in the area more than once for warranty work, but was told the problems were nothing to worry about. Its a good thing... i called Butch Oustalet. when i took my truck there they did a full inspection on top of what i wanted them to fix and found all kinds of stuff wrong with my truck. needless to say they fixed everything, most of which was covered under warranty and my truck runs and drives like a new truck.

    4.0 out of 5
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    5.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the feedback joe! We appreciate any review, we hope everything went great on your experience with us and hope to see you in the future!

  • 5.0 out of 5
    November 19, 2018

    Was having a problem with my 2017 F-150 shifting and brought ii in about 0800 in the morning. They was able to get to it that day and found an update and... a bulletin that was needed. I got my truck back the same day. I was dealing with Zack and I have nothing but great things to say about him, the service, the facilities, and the customer service. Thank you all.....

    5.0 out of 5
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    5.0 out of 5
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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Howard, it is great to read such wonderful comments about your recent experience with us! If you ever need anything else from us, please feel free to ...give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    November 9, 2018

    Took my 20111 Ford Ranger in to have the passenger air bag replaced. The customer representative was cordial and promptly greeted me and told me to leave... my vehicle for service and directed me to a waiting room and also explained that the needed service would take approximately 1 and 1/2 to 2 hours. When I returned to the dealership the service representative saw that I had arrived and came out to tell me that my vehicle was ready for pickup.

    5.0 out of 5
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    5.0 out of 5
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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    James, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please don't hesitate to reach out i...f there's anything additional we can do for you. Thank you again for choosing Butch Oustalet Ford, and we hope to see you again soon!

  • 4.0 out of 5
    November 8, 2018

    I’m not sure if they completely fixed my vehicle but I will be back if I have a problem

    5.0 out of 5
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    4.0 out of 5
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    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Courtney, thank you for taking the time out of your day to tell us about your experience. Please let us know if you have any additional questions abou...t services you received and thank you again for choosing Butch Oustalet Ford!

  • 5.0 out of 5
    October 8, 2018

    I was very pleased with the service and there was not much wait time for my car..I love my 2015 Lincoln MKS and keep it show room new! I would not want... any other car..I have been a Ford driver since 1988 and loved all my cars from the 1988 T-bird to my 2015 Lincoln MKS

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Joseph, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe tra...vels!

  • 5.0 out of 5
    September 22, 2018

    We originally had a problem with what I was told on the phone by three different people but it was worked out between Rick stennett and the department... manager

    5.0 out of 5
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    Not Applicable
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Antoinette, your comments keep us motivated and working hard for all our guests! We try to provide all of our guests with a great atmosphere and world...-class service that you can trust.

  • 5.0 out of 5
    September 20, 2018

    The computer went out in my truck. They gave me a loaner truck for the weekend. Had my truck back in a few days. My salesman and the service department... were very concerned that I was taken care of and satisfied.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Betty, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! ...Safe travels!

  • 5.0 out of 5
    September 7, 2018

    Overall excellent. Salesman very courteous and helpful. All personal contacted were helpful and understanding.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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Butch Oustalet Autoplex

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