Butch Oustalet Autoplex

Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Butch Oustalet Autoplex Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2017

Butch Oustalet Ford or Lincoln has served car and truck owners throughout the South for over 20 years! We take great pride in our commitment to provide not only the BEST PRICE, but also the BEST SERVICE and attention after the sale.

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"We'll Beat Your Best Deal or Pay You $100 Cash... REGARDLESS!" What does this mean? Simply bring us a bona fide deal from any dealer... and we'll beat it!

Call or come see us today! We look forward to seeing you soon!

"We'll beat your best deal... REGARDLESS!!"

Service

Wheel Balance

$49.95

Oil, Filter Change

$36.95

Tire Rotation

$14.95

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
30 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 8, 2018

    I was very pleased with the service and there was not much wait time for my car..I love my 2015 Lincoln MKS and keep it show room new! I would not want... any other car..I have been a Ford driver since 1988 and loved all my cars from the 1988 T-bird to my 2015 Lincoln MKS

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello Joseph, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe tra...vels!

  • 5.0 out of 5
    September 22, 2018

    We originally had a problem with what I was told on the phone by three different people but it was worked out between Rick stennett and the department... manager

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Antoinette, your comments keep us motivated and working hard for all our guests! We try to provide all of our guests with a great atmosphere and world...-class service that you can trust.

  • March 20, 2015

    I had been to another ford dealership in the area more than once for warranty work, but was told the problems were nothing to worry about. Its a good thing... i called Butch Oustalet. when i took my truck there they did a full inspection on top of what i wanted them to fix and found all kinds of stuff wrong with my truck. needless to say they fixed everything, most of which was covered under warranty and my truck runs and drives like a new truck.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the feedback joe! We appreciate any review, we hope everything went great on your experience with us and hope to see you in the future!

  • 5.0 out of 5
    September 20, 2018

    The computer went out in my truck. They gave me a loaner truck for the weekend. Had my truck back in a few days. My salesman and the service department... were very concerned that I was taken care of and satisfied.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Betty, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! ...Safe travels!

  • 5.0 out of 5
    September 7, 2018

    Overall excellent. Salesman very courteous and helpful. All personal contacted were helpful and understanding.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

  • 5.0 out of 5
    September 6, 2018

    Quick and competent service. Friendly employees. Service was complete.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Anita, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we... will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    September 3, 2018

    I had bought a 2017 MKZ from this dealership but live in FL. I was traveling back to Gulfport on vacation and had a major problem with my 2006 Town Car... power steering. The service manager remembered me, gave me special attention, a ride to my hotel, and did an excellent repair for an out of towner. Had to order a part but got it quick and I was on my way.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Donald, we really appreciate you taking the time to leave us feedback on your visit! Our team is dedicated to providing top-quality service, and we&ap...os;re so happy to hear that your experience reflected this.

  • 5.0 out of 5
    March 13, 2015

    Once again in and out service - expert and professional care for my car!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the feedback on your experience with us! We hope our service department took great care of you! Have a blessed day!

  • 5.0 out of 5
    March 12, 2015

    I had a problem with my Ford Edge that I purchased in a different state. My niece gets her car serviced there and recommended them. Even though I did not... buy my car at Oustalet Ford, the service department got me in and out in no time. My repairs were done at no charge, and now I will have my car serviced there for my regular service intervals.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    March 12, 2015

    The service department is efficient, quick, and the prices are great. My car is not even a Ford, and I do not have it serviced anywhere else. All of the... vehicles owned by my family are serviced at the Quick Lane facility at Butch Oustalet Ford.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?
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