Butch Oustalet Autoplex

4.6 out of 5 4.6
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 8:00 AM - 2:00 PM

Butch Oustalet Autoplex Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2017

Welcome to Butch Oustalet Autoplex in Gulfport Mississippi. We are the number one Ford dealer in South Mississippi! Butc

...

h Oustalet has been in the automotive industry for over four decades, and the family business has been operational for sixty plus years. Over this time, we have determined that our best approach to business is to take care of the customers before, during and after the sale. We pride ourselves on exceptional service and we pay close attention to our customer's needs whether they are researching vehicles, test driving trucks, or having their car serviced. "We'll beat your best REGARDLESS!

"We'll beat your best deal... REGARDLESS!!"

Service

Wheel Balance

$49.95

Oil, Filter Change

$36.95

Tire Rotation

$14.95

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
120 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 10, 2020

    Great visit. In and out in no time at all.Customer Service folks very helpful.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Douglas, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so h...appy to hear that your experience reflected this. We hope to be of service to you again! Take care!

  • 5.0 out of 5
    June 9, 2020

    Waiting room too small, no restroom available unless you go to another building.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    James, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service t...o you again! Take care!

  • March 20, 2015

    I had been to another ford dealership in the area more than once for warranty work, but was told the problems were nothing to worry about. Its a good thing... i called Butch Oustalet. when i took my truck there they did a full inspection on top of what i wanted them to fix and found all kinds of stuff wrong with my truck. needless to say they fixed everything, most of which was covered under warranty and my truck runs and drives like a new truck.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the feedback joe! We appreciate any review, we hope everything went great on your experience with us and hope to see you in the future!

  • 5.0 out of 5
    June 8, 2020

    Always a pleasure to deal with honest and reputable people at Butch Oustalet Ford Lincoln! Repairs and service made in qualtity time.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sondra, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service ...to you again! Take care!

  • 5.0 out of 5
    May 20, 2020

    Great! It was wonderful to have the pick up service since we are in lock down and cannot socialize. Thanks for servicing my car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    May 19, 2020

    Best car buying experience ever. Great staff and unlike other dealerships did not feel like I was being rushed to purchase my new vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joseph, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so ha...ppy to hear that your experience reflected this. We hope to be of service to you again! Take care!

  • 5.0 out of 5
    May 18, 2020

    Ben has always given great advice and service for all of our vehicles. Repairs have been prompt and one visit only fixes. I highly recommend the service... department with Ben heading it up!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bill, your comments keep us motivated and working hard for all our guests! Thanks for the recommendation, and have an amazing day!

  • 4.0 out of 5
    May 14, 2020

    The truck I purchased is really nice. The staff has always been friendly. However, I recently tried to use the tire and wheel warranty that I was sold... for $600. The warranty is apparently worthless. I was given the run around from the warranty company and received no relief from the dealership. I have options. I will shop elsewhere

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Jeffrey, we appreciate you taking the time to leave us this feedback. Please contact Gary Burtch at gburtch@bigoford.com if you're willing to di...scuss your experience further so we can resolve this situation. We hope to hear from you soon.

  • 5.0 out of 5
    May 5, 2020

    The service manager very helpful and accommodating.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    May 1, 2020

    I am pleased with the buying experience I had with Big "O" pricing and vehicle choices was right for me. I plan on using them again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Butch Oustalet Inc for all of your automotive needs. Please don't hesitate t...o call if you'd like further assistance.

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