Metro Toyota Hours
Family owned and operated since 1969, Metro Toyota is Northeast Ohio's original Toyota dealer! We have a large selectio
n of new and Certified Used Toyotas and Scions as well as many pre-owned non-Toyota makes. We invite you to visit our all new State-of-the-Art Pre-Owned Facility, adjacent to our main New Car Showroom. We invite you to see why our customers say their experience was "painless"!
"Our Customers Send Us Their Friends!"
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I had a very nice experience at Metro Toyota. The thanksgiving day deals were great and unmatchable. The sales associate Mr Chris Ollar was very helpful.... This is my second car that I have purchased at this dealership. Basically, Metro Toyota is the #1 Toyota dealer in the Cleveland area.
Thank you for your excellent review! We appreciate your kind words for Chris, he's great to work with. Thanks again for choosing Metro Toyota.
Katrina Brown was my sales associate and she did a fantastic job. Very knowledgeable and friendly. Chris Lombardi was also extremely friendly and helpful.... Thanks again!
Thank you for sharing your Metro Toyota experience We appreciate your positive review for Katrina, Chris, and our Dealership. We hope you are enjoyi...ng your new ride! You're the best!
Hello, I made an online service appt for a somewhat rare little car (Scion IQ) at Metro Toyota and to say the service was outstanding was an understatement.... Ive owned over 150 vehicles in my life and have legitimately purchased over 40 brand new vehicles since 1989 so I have a little insight to dealersbip life, as well my grandfather and his brother owned two large dealerships on the east coast. Anyway, I brought my Scion in for my appt and was greeted by a nice young lady who promptly took my information in the service lane where I was directed to the Service Manager Joe, who provided outstanding service and even double checked the kimd of oil I inquired about for the service. I then went into the customer lobby which was clean, modern, and functional. Serveral Tvs showing important information (News, CNN) were on. I asked the gentleman about the wifi scenario and he kindly and promptly gave me the scoop. Approx 15mins later a gentleman, (either the GM or Owner) came to me,shook my hand and asked how was I doing and if everything was okay.I answered yes, and thank you for the inquiry. The place was immaculate, the service asvisors and mechanics came througn in a professional and purposeful way. Even tbe maintenance engineer was polite and considerate. The lot was cleaned and unemcumbered. The windows and doors were clean, manager/owner was just as concered that the customer pastries and coffee was put out as he was with the customers. The attention to detail was excellent, I pay attention to these things as my father owned the 3rd largest transport company in the US. Excellent experience, outstanding service, on par with Lexus and Tesla, both of which I have cars serviced there. Iwboelheartedly recommend, even the two nice young ladies who helped me find info about the survey were very helpful, and didnt just tell me about the survey, but atually got up and asked others for the information. Impressed. Like Arnold in the Terminator, "I'll be back"
I would recommend this dealership to anyone in need of a great reliable vehicle, the salesmen are very helpful and patient and give great recommendations.
Thank you for your kind words for our Dealership! We appreciate your feedback and we hope you are enjoying your 2020 Camry! Thanks again for choosing... Metro Toyota.
Easy and Honest car buying process. I will be back and recommend anyone in search of a new car use Metro Toyota. Z z s
WOW!!! Thank you for the "Amazing Experience" review! We appreciate your kind words for our Dealership and your 5-stars! Enjoy your new Toyota and we...lcome to our Metro family!
As usual our experience at Metro Toyota was perfect. From management to sales people, they were all helpful, informative and knowledgeable on all aspects... of our purchasing a vehicle.
Thank you for your amazing, 5-star review! We appreciate your kind words for our Dealership! Thanks for being apart of our Metro family, we hope you... are enjoying your new Toyota!
Great dealership. Easy to work with. Found me the car I was looking for and able to give me the payment I could live with. Would highly recommend.
Thank you for your awesome, 5-star review!!! We appreciate your kind words for our Dealership. Thank you for choosing Metro Toyota. You're the best!...
I was asked right away my a young lady if I needed help and before I could answer a sales person introduced himself and it was a pleasant experience....
Thank you for your kind review! We appreciate your feedback.
Ramona Plumbee, at Metro Toyota, is one of the finest people and sales professionals I have ever dealt with. She knows the vehicles, their features and... can explain their benefits. She worked with my wife and I as we test drove different models and determined what we needed. She then worked with Chad Higgins, the Sales Manager, to put together a great deal on a new Toyota 4Runner. This is the sixth Toyota I have bought from Metro Toyota. My family members and friends also buy from Metro Toyota. This is the second vehicle I have bought with Ramona's help from Metro Toyota. I hope to buy more vehicles in the future from her and the Metro Toyota team. Look up Ramona Plumbee at Metro Toyota. You'll be glad you did!
WOW!!! We appreciate your amazing, 5-star review for Ramona and our Dealership!!! Thank you for being a part of our Metro family, we hope you love yo...ur new 4Runner!
New Car Sales Product Specialist
New Car Sales Manager
We have been Metro Toyota customers since 1990. We have always had excellent customer service. Scott Barrier is very knowledgeable and provides us with... great service and advice on the maintenance for all our cars.
Thank you for your kind words for Scott and our Dealership. We appreciate your kind words as well as sharing your experience. You're the best!