[{"id":474971,"personPtyId":36916327,"firstName":"Gary \"CAP\"","lastName":"Capper","titleText":"Used Car Sales","shortBioText":"...began my career with Toyota in 1982 so now taking care of 3rd generation customers as well as helping the 1st time buyer...live in Hinckley with my lovely bride and a couple of hairy dogs...kids are off to college and life is good!","emailTxt":"GaryC@metrotoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":246,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/91a27d695d34.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"1172707200","industryStartDtUtc":"381369600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":476344,"personPtyId":36918718,"firstName":"Ken","lastName":"Konopka","titleText":"New Car Sales Product Specialist","emailTxt":"KennethK@metrotoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":162,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/b8f7ff7982ed.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"1504224000","industryStartDtUtc":"1467331200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":476329,"personPtyId":36915800,"firstName":"Jeremy","lastName":"McClish","titleText":"Finance Manager","emailTxt":"JeremyM@metrotoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":183,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/0766ae341870.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"1393632000","industryStartDtUtc":"1393632000","certifiedEmployee":true,"deptDscrp":"Management"},{"id":476337,"personPtyId":38760804,"firstName":"Barry","lastName":"Greenfield","titleText":"New Car Sales Manager","emailTxt":"BarryG@metrotoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":203,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/08ec2725457e.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"638928000","industryStartDtUtc":"607392000","certifiedEmployee":true,"deptDscrp":"Management"},{"id":476348,"personPtyId":36919110,"firstName":"Ramona","lastName":"Plumlee","titleText":"New Car Sales Product Specialist","emailTxt":"RamonaP@metrotoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":81,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/7dbbc0a08554.jpg","drDealerId":26862,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":476346,"personPtyId":36918835,"firstName":"Chris","lastName":"Ollar","titleText":"New Car Sales,Product Specialist","shortBioText":"I have been in the auto industry for 30 + years. I have 2 children and 2 grandchildren. My hobbies are golf and fantasy sports. I have been called the Car advisor. I am patient , informative and knowledgeable. I am here to help not to push. I make th car buying experience fun.","emailTxt":"ChrisO@metrotoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":71,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/489c84444d1a.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"1170288000","industryStartDtUtc":"523238400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":476342,"personPtyId":36918856,"firstName":"Sam","lastName":"Ibrahim","titleText":"New Car Sales Product Specialist","emailTxt":"Sami@metrotoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":108,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/de50d47af12d.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"1506816000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":476340,"personPtyId":36919096,"firstName":"Chad","lastName":"Higgins","titleText":"New Car Sales Manager","shortBioText":"I'm the proud father of 2 wonderful girls. Happily married for 15 years. I've been part of the Metro Toyota family for 19 years.","emailTxt":"ChadH@metrotoyota.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":187,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/e6b6b4e2ca43.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"933465600","industryStartDtUtc":"933465600","certifiedEmployee":true,"deptDscrp":"Management"},{"id":476330,"personPtyId":37826903,"firstName":"Bob","lastName":"Albright","titleText":"Finance Manager","emailTxt":"BobA@metrotoyota.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":148,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/a4d4439b7b53.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"1380585600","industryStartDtUtc":"773020800","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":595728,"firstName":"Christopher","lastName":"Lombardo","titleText":"Sales Manager","emailTxt":"chrisl@metrotoyota.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"1559347200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":476357,"personPtyId":37095165,"firstName":"Scott","lastName":"Barrier","titleText":"Assistant Service Manager","emailTxt":"ScottB@metrotoyota.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":202,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/8ff458545965.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"660009600","industryStartDtUtc":"441763200","certifiedEmployee":true,"deptDscrp":"Service"},{"id":476349,"personPtyId":36919186,"firstName":"Robert","lastName":"Saponari","titleText":"New Car Sales Product Specialist","shortBioText":"I came to Metro Toyota in 2007. This is one of the most pleasant, enjoyable and professional jobs I've ever had. I love people, I love selling and I love helping those who need my help.","emailTxt":"RobertS@metrotoyota.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":106,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/be504b4db902.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"1170288000","industryStartDtUtc":"883612800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":476363,"personPtyId":37094765,"firstName":"Joe","lastName":"Rogers","titleText":"Assistant Service Manager","emailTxt":"JoeR@metrotoyota.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":166,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"1022889600","industryStartDtUtc":"1022889600","certifiedEmployee":true,"deptDscrp":"Service"},{"id":492347,"personPtyId":38823429,"firstName":"Mike","lastName":"Ferrett","titleText":"Used Car Sales","shortBioText":"Move to Cleveland from England just to sell Toyota's.","emailTxt":"MikeF@MetroToyota.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/f548782c5e28.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"1175385600","industryStartDtUtc":"1078099200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":476358,"personPtyId":37199831,"firstName":"Maggie","lastName":"Colan","titleText":"Assistant Service Manager","emailTxt":"MaggieC@metrotoyota.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":156,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/288bd31f8b67.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"1201824000","industryStartDtUtc":"901929600","certifiedEmployee":true,"deptDscrp":"Service"},{"id":578921,"firstName":"RICK","lastName":"ZAMBRANA","titleText":"FINANCE MANAGER","emailTxt":"RICKZ@METROTOYOTA.COM","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":47,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26862,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":476347,"personPtyId":36919088,"firstName":"Tony","lastName":"Overman","titleText":"New Car Product Specialist","shortBioText":"I've been in the Industry since 2012. When I'm not at work I enjoy playing with my German Shepard Kody, singing karaoke and travelling.","emailTxt":"TonyO@metrotoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":83,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/1d7a7ac33bd4.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"1409529600","industryStartDtUtc":"1338508800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":597168,"firstName":"Katrina","lastName":"Brown","titleText":"Sales Consultant","shortBioText":"New to car sales, ready for a new adventure. \r\nPittsburgh,PA native. \r\nMommy of 2 girls","emailTxt":"katrinab@metrotoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/ac3a7a705eb9.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"1559347200","industryStartDtUtc":"1559347200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":476326,"personPtyId":36915925,"firstName":"Aaron","lastName":"Andrews","titleText":"Used Car Sales","shortBioText":"I've been with Metro Toyota for 14 years. I live in Medina with my wife and 3 children. Toyota Certified Platinum sales recognition 5 years in a row.","emailTxt":"aandrews@metrotoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":46,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/03af8abca0c0.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"1104537600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":476327,"personPtyId":36988269,"firstName":"Brad","lastName":"Barbee","titleText":"Used Car Sales","shortBioText":"","emailTxt":"BradB@metrotoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"1425168000","industryStartDtUtc":"1149120000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":476351,"firstName":"Ken","lastName":"Schneider","titleText":"Owner","emailTxt":"KenS@metrotoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/a769a58d8ea5.jpg","drDealerId":26862,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":474973,"personPtyId":36750866,"firstName":"Edgar","lastName":"Arevalo","titleText":"New Car Sales Product Specialist","shortBioText":"My name is Edgar, but i'm mainly known as #SuperEdgar10 \"DancingSalesman\". You might be asking why, well Super because like superman, i like to help people. Edgar is my name of course and the #10 is not only because it's my favorite number but because in soccer that's mainly the best player in the team :) \r\n\r\ni do not smoke nor drink, all i do is play sports and dance. I have a goffin cockatoo as a pet & she loves to be petted. I am always smiling and with a positive mindset.","emailTxt":"EdgarA@metrotoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":113,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/a60fa802c0f8.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"1456790400","industryStartDtUtc":"1451606400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":476338,"personPtyId":37563286,"firstName":"Jim","lastName":"Greenfield","titleText":"New Car Sales Product Specialist","shortBioText":"I was six years old when my father and his partner Jerry opened Metro Toyota. I've been around the product most of my life. I'm not a salesman by nature but I believe in the product and would recommend Toyota to all my friends and family. Sincerity and low pressure are the key to my success. \r\nPhotography is a passion of mine and I collect vintage automobilia.","emailTxt":"JimG@metrotoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":69,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/ac36987849c3.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"544233600","industryStartDtUtc":"-207878400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":476353,"personPtyId":36918908,"firstName":"Ryan","lastName":"Schneider","titleText":"Used Car Sales","shortBioText":"Conan the car salesman! Family-owned since 1969! Grandpa Jerry Schneider was an original owner, now we have my Dad Ken Schneider and my Uncle Danny Schneider co-owning the dealership. I\u001ave been around Toyota\u001as my whole life and drive a 4Runner myself. Huge Cleveland sports fan as well as Ohio State and my alma mater Miami (OH). People also say I look like Conan O\u001aBrien, if you didn't already see it in the picture! Swing by and I\u001all give you an autograph.","emailTxt":"RyanS@metrotoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":36,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/99ac28cfac9d.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"1306886400","industryStartDtUtc":"1306886400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":560399,"firstName":"Devin","lastName":"Means","titleText":"Sales Associate","emailTxt":"dmeans@metrotoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26862,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":539068,"personPtyId":48590413,"firstName":"Billy","lastName":"Delancey","titleText":"SALES","emailTxt":"billyd@metrotoyota.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/b7d39c59caa5.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"1533081600","industryStartDtUtc":"1396310400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":476354,"personPtyId":36919162,"firstName":"Darlene","lastName":"Lambert","titleText":"Sales BDC Coordinator","emailTxt":"DarleneL@metrotoyota.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/0520c9112102.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"1480550400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":476355,"personPtyId":36919185,"firstName":"Suzi","lastName":"Loree","titleText":"Sales BDC Coordinator","emailTxt":"SuziL@metrotoyota.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/c56e0e4a293f.jpg","drDealerId":26862,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":495516,"personPtyId":39778368,"firstName":"Patrick","lastName":"Brink","titleText":"Internet Manager","shortBioText":"Born and raised in Wadsworth, Ohio and graduated from Wadsworth High School in 2005. Attended The Ohio State University and graduated with a Master's Degree in Education. Father (Wendell Brink) also worked at Metro Toyota in the late-80's and into the 90's.","emailTxt":"patb@metrotoyota.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/81ca5abd52f9.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"1372636800","industryStartDtUtc":"1372636800","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":582470,"firstName":"Mark","lastName":"Bella","titleText":"Sales & Leasing","shortBioText":"I have 30 years of sales experience and recently joined Metro Toyota. I was born and raised in NE Ohio and have lived here all my life. I enjoy golfing, biking for MS and traveling. 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Die Hard Cleveland Sports fan. Here to give you a memorable car buying experience.","emailTxt":"YacekN@metrotoyota.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":32,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/cc29cc4f548a.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1435708800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":476350,"personPtyId":40759098,"firstName":"Jeff","lastName":"Scharbach","titleText":"New Car Sales Product Specialist","shortBioText":"","emailTxt":"JeffS@metrotoyota.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/e32cba1e114c.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"1396310400","industryStartDtUtc":"1080777600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":476361,"personPtyId":37381506,"firstName":"Dominic","lastName":"Theodore","titleText":"Assistant Service Manager","emailTxt":"DominicT@metrotoyota.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":109,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"1275350400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":476359,"personPtyId":38761035,"firstName":"Mike","lastName":"Hana","titleText":"Assistant Service Manager","emailTxt":"mhana@metrotoyota.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":121,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26862,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":476384,"personPtyId":38760051,"firstName":"Sarah","lastName":"Byrne","titleText":"Express Service Writer","emailTxt":"SarahB@metrotoyota.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":108,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/9ef844aa5c0f.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"1441065600","industryStartDtUtc":"1441065600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":476343,"personPtyId":36918997,"firstName":"Anastasia","lastName":"Kaluszyk","titleText":"New Car Sales Product Specialist","shortBioText":"I have returned to Metro Toyota after taking off several years as a stay at home mom. I have been a Toyota, certified, sales woman for many years.","emailTxt":"AnastasiaK@metrotoyota.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/bd71336cd4ea.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"854755200","industryStartDtUtc":"854755200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":474970,"personPtyId":36685326,"firstName":"Dan","lastName":"Schneider","titleText":"Used Car Director/Owner","shortBioText":"My Dad became a Toyota Dealer when I was just 3 months old. We pride ourselves with creating a buying experience that is nothing like what you may expect. That's why, \"Our Customers Send Us Their Friends.\" \r\nWhen I'm not at Metro Toyota, I enjoy being with my wife, three girls, and dog Boomer.","emailTxt":"DanS@metrotoyota.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/e2ab779f8f55.jpg","drDealerId":26862,"dealerEmpStartDtUtc":"694224000","industryStartDtUtc":"694224000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":476334,"firstName":"Jim","lastName":"Daley","titleText":"Wholesale Manager","emailTxt":"JDaley@metrotoyota.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26862/employees/20e6881e7e79.jpg","drDealerId":26862,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":595731,"firstName":"Matt","lastName":"DeCapua","titleText":"Sales/Leasing","emailTxt":"mattd@metrotoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26862,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Metro Toyota

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 6:00 PM

Metro Toyota Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2007

Family owned and operated since 1969, Metro Toyota is Northeast Ohio's original Toyota dealer! We have a large selectio

...

n of new and Certified Used Toyotas and Scions as well as many pre-owned non-Toyota makes. We invite you to visit our all new State-of-the-Art Pre-Owned Facility, adjacent to our main New Car Showroom. We invite you to see why our customers say their experience was "painless"!

"Our Customers Send Us Their Friends!"

Service

Tire Rotation

$23.95

Wheel Balance

$39.95

Oil, Filter Change

$31.95

Battery Service

$23.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
2269 lifetime reviews. Includes reviews of Metro Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 7, 2019

    I had a very nice experience at Metro Toyota. The thanksgiving day deals were great and unmatchable. The sales associate Mr Chris Ollar was very helpful.... This is my second car that I have purchased at this dealership. Basically, Metro Toyota is the #1 Toyota dealer in the Cleveland area.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your excellent review! We appreciate your kind words for Chris, he's great to work with. Thanks again for choosing Metro Toyota.


    Worked with:
    Chris Ollar

    New Car Sales,Product Specialist

    (5.0) 71 reviews

    Christopher Lombardo

    Sales Manager

    (4.9) 33 reviews

  • 5.0 out of 5
    December 7, 2019

    Katrina Brown was my sales associate and she did a fantastic job. Very knowledgeable and friendly. Chris Lombardi was also extremely friendly and helpful.... Thanks again!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your Metro Toyota experience We appreciate your positive review for Katrina, Chris, and our Dealership. We hope you are enjoyi...ng your new ride! You're the best!


    Worked with:
    Katrina Brown

    Sales Consultant

    (5.0) 10 reviews

  • April 12, 2018

    Hello, I made an online service appt for a somewhat rare little car (Scion IQ) at Metro Toyota and to say the service was outstanding was an understatement.... Ive owned over 150 vehicles in my life and have legitimately purchased over 40 brand new vehicles since 1989 so I have a little insight to dealersbip life, as well my grandfather and his brother owned two large dealerships on the east coast. Anyway, I brought my Scion in for my appt and was greeted by a nice young lady who promptly took my information in the service lane where I was directed to the Service Manager Joe, who provided outstanding service and even double checked the kimd of oil I inquired about for the service. I then went into the customer lobby which was clean, modern, and functional. Serveral Tvs showing important information (News, CNN) were on. I asked the gentleman about the wifi scenario and he kindly and promptly gave me the scoop. Approx 15mins later a gentleman, (either the GM or Owner) came to me,shook my hand and asked how was I doing and if everything was okay.I answered yes, and thank you for the inquiry. The place was immaculate, the service asvisors and mechanics came througn in a professional and purposeful way. Even tbe maintenance engineer was polite and considerate. The lot was cleaned and unemcumbered. The windows and doors were clean, manager/owner was just as concered that the customer pastries and coffee was put out as he was with the customers. The attention to detail was excellent, I pay attention to these things as my father owned the 3rd largest transport company in the US. Excellent experience, outstanding service, on par with Lexus and Tesla, both of which I have cars serviced there. Iwboelheartedly recommend, even the two nice young ladies who helped me find info about the survey were very helpful, and didnt just tell me about the survey, but atually got up and asked others for the information. Impressed. Like Arnold in the Terminator, "I'll be back"

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    December 7, 2019

    I would recommend this dealership to anyone in need of a great reliable vehicle, the salesmen are very helpful and patient and give great recommendations.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for your kind words for our Dealership! We appreciate your feedback and we hope you are enjoying your 2020 Camry! Thanks again for choosing... Metro Toyota.


    Worked with:
    Bob Albright

    Finance Manager

    (4.9) 148 reviews

    Scott Barrier

    Assistant Service Manager

    (4.9) 202 reviews

    Tony Overman

    New Car Product Specialist

    (5.0) 83 reviews

    Patrick Brink

    Internet Manager

    (4.9) 35 reviews

  • 5.0 out of 5
    December 4, 2019

    Easy and Honest car buying process. I will be back and recommend anyone in search of a new car use Metro Toyota. Z z s

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    WOW!!! Thank you for the "Amazing Experience" review! We appreciate your kind words for our Dealership and your 5-stars! Enjoy your new Toyota and we...lcome to our Metro family!


    Worked with:
    Jeremy McClish

    Finance Manager

    (5.0) 183 reviews

    Barry Greenfield

    New Car Sales Manager

    (5.0) 203 reviews

    Tony Overman

    New Car Product Specialist

    (5.0) 83 reviews

  • 5.0 out of 5
    December 3, 2019

    As usual our experience at Metro Toyota was perfect. From management to sales people, they were all helpful, informative and knowledgeable on all aspects... of our purchasing a vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your amazing, 5-star review! We appreciate your kind words for our Dealership! Thanks for being apart of our Metro family, we hope you... are enjoying your new Toyota!


    Worked with:
    Gary "CAP" Capper

    Used Car Sales

    (5.0) 246 reviews

    Ken Konopka

    New Car Sales Product Specialist

    (5.0) 162 reviews

    Barry Greenfield

    New Car Sales Manager

    (5.0) 203 reviews

  • 5.0 out of 5
    December 3, 2019

    Great dealership. Easy to work with. Found me the car I was looking for and able to give me the payment I could live with. Would highly recommend.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your awesome, 5-star review!!! We appreciate your kind words for our Dealership. Thank you for choosing Metro Toyota. You're the best!...


    Worked with:
    Gary "CAP" Capper

    Used Car Sales

    (5.0) 246 reviews

    Ken Konopka

    New Car Sales Product Specialist

    (5.0) 162 reviews

    Barry Greenfield

    New Car Sales Manager

    (5.0) 203 reviews

  • 5.0 out of 5
    December 3, 2019

    I was asked right away my a young lady if I needed help and before I could answer a sales person introduced himself and it was a pleasant experience....

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind review! We appreciate your feedback.


    Worked with:
    Sam Ibrahim

    New Car Sales Product Specialist

    (5.0) 108 reviews

    Christopher Lombardo

    Sales Manager

    (4.9) 33 reviews

  • 5.0 out of 5
    December 2, 2019

    Ramona Plumbee, at Metro Toyota, is one of the finest people and sales professionals I have ever dealt with. She knows the vehicles, their features and... can explain their benefits. She worked with my wife and I as we test drove different models and determined what we needed. She then worked with Chad Higgins, the Sales Manager, to put together a great deal on a new Toyota 4Runner. This is the sixth Toyota I have bought from Metro Toyota. My family members and friends also buy from Metro Toyota. This is the second vehicle I have bought with Ramona's help from Metro Toyota. I hope to buy more vehicles in the future from her and the Metro Toyota team. Look up Ramona Plumbee at Metro Toyota. You'll be glad you did!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    WOW!!! We appreciate your amazing, 5-star review for Ramona and our Dealership!!! Thank you for being a part of our Metro family, we hope you love yo...ur new 4Runner!


    Worked with:
    Ramona Plumlee

    New Car Sales Product Specialist

    (5.0) 81 reviews

    Chad Higgins

    New Car Sales Manager

    (4.9) 187 reviews

    Ken Schneider

    Owner

    (5.0) 17 reviews

  • 5.0 out of 5
    December 1, 2019

    We have been Metro Toyota customers since 1990. We have always had excellent customer service. Scott Barrier is very knowledgeable and provides us with... great service and advice on the maintenance for all our cars.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words for Scott and our Dealership. We appreciate your kind words as well as sharing your experience. You're the best!


    Worked with:
    Scott Barrier

    Assistant Service Manager

    (4.9) 202 reviews

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