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Bill Utter Ford

(4,436 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2026 consumer dealer award
View 7 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,436 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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I requested a certain type of truck from Xavier.

I requested a certain type of truck from Xavier. He told me not to worry about it because he would find it. It only took him less than a day! Here I am with my dream truck. Thank you Xavier for providing the best experience each time we meet up for a deal. If you’re looking for your ideal vehicle don’t hesitate and reach out to him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Phil was very kind and helpful.

Phil was very kind and helpful. Made sure this process was a seem-less as possible. Great communication and available for me when I needed it!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best experience at a dealership I've ever had.

Best experience at a dealership I've ever had. Xavier works hard to make sure the deal works for you. 10/10 would recommend bringing your business and asking for Xavier.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Appreciate Xavier Perez' help in getting set up in a new

Appreciate Xavier Perez' help in getting set up in a new Ford Escape. He was a friendly guy, made the car buying experience a positive one. Look forward to working with BUF in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Recently bought my first car and Xavier was such a

Recently bought my first car and Xavier was such a pleasure to work with!! Very attentive and helpful! It made the experience so enjoyable

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr. Xavier P. Exceeded all our expectations! His honest

Mr. Xavier P. Exceeded all our expectations! His honest and warm demeanor made our truck buying experience AMAZING!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Xavier was a great professional salesman I had a very

Xavier was a great professional salesman I had a very good experience when i come back for another truck in a few years ill ask for him

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Xavier was a very helpful salesman, he was patient and

Xavier was a very helpful salesman, he was patient and very professional overall good experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Xavier was super helpful during the process, calling

Xavier was super helpful during the process, calling multiple times not only to try and sell me the truck but to also check in on me as a customer. Will definitely be coming back in the future!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Xavier exceeded my expectations for my truck purchase!

Xavier exceeded my expectations for my truck purchase! From the pre-arrival video, the truck being spotless when I arrived to see it, and Xavier‘s attention to detail and knowledge of the truck that I was purchasing, everything was done better than I could’ve expected. He will definitely be my first call on my next car purchase!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.