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Bob Moore Ford

(2,403 reviews)
Visit Bob Moore Ford
Sales hours: 10:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:00am–6:00pm
Tuesday 10:00am–7:00pm 7:00am–6:00pm
Wednesday 10:00am–7:00pm 7:00am–6:00pm
Thursday 10:00am–7:00pm 7:00am–6:00pm
Friday 10:00am–7:00pm 7:00am–6:00pm
Saturday 10:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award
New (888) 903-5143 (888) 903-5143
Used (888) 388-5706 (888) 388-5706
Service (888) 388-6191 (888) 388-6191

Reviews

(2,403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Exceptional service!!

The guys at Bob Moore Ford are exceptional. Josh in the service department made sure that everything I needed done, got done in a very timely fashion. I would recommend Josh’s service department to anyone who needed service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and this wonderful review! Thank you so much again for your feedback! We hope you have a great day!

Ford Family

I dropped my daily driver off for a service and was greeted by Dusty. I informed him that my sales truck just turned one years old and had 37k miles. He listened to my concerns and treated me with dignity and respect. I wish I had employees like him representing my company. I returned when the truck was ready and left a satisfied customer Bob Maupin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Service

Took truck in for some small work they replace a part but didn’t realign my steering wheel after they were done. A few things I wanted them to look at they didn’t.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great experience

I found the vehicle my wife wanted online. I live in Lawton, and this was my first “out of Lawton” car buying experience. We had nearly all the details knocked out prior to arrival through text messages, which made the in store portion quick and painless. There were no surprises and our salesman Zane did an awesome job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

great service, and even better people!

Josh and the entire service team is amazing! They respect their customers' time and take great care of people. I'm so glad I found you guys! Thank you for all you do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great experience

Chris was very fast and understanding great employee and great experience over all great place to get any vehicle service done amazing people to have dealt with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

A good deed!!

Came in with no money down, was needing a third row vehicle. I spotted the 17 ford expedition on the internet called them and came up the next day with a budget. They got me in the vehicle I needed and $20 under that budget. They worked hard gave me a fair price for my trade in and I walked away with that 3rd row vehicle that I needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Congratulations on your new 2017 Ford Expedition, Clayton! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Outstanding customer service!

⭐️⭐️⭐️⭐️⭐️ Matthew Knight was wonderful to work with! He recently helped my husband and I purchase our new 2019 F-150. The whole process was smooth, simple and quick. Matt reasonably accommodated our needs until we met in the middle and made a deal. The warm welcoming smile and lovely serenade just topped the evening off! Thank you so very much, we will definitely be back to purchase future vehicles from here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Matthew, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Moore Ford! Thank you so much again for your feedback! We hope you have a great day!

Great Service

The service was quick and pleasant. Would recommended to others. The price was reasonable. I did not feel any pressure to bring my vehicle in for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service!

⭐️⭐️⭐️⭐️⭐️ Matthew Knight was wonderful to work with! He recently helped my husband and I purchase our new 2019 F-150. The whole process was smooth, simple and quick. Matt reasonably accommodated our needs until we met in the middle and made a deal. The warm welcoming smile and lovely serenade just topped the evening off! Thank you so very much, we will definitely be back to purchase future vehicles from here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.