Reviews
Professional
Very professional staff. Well managed. They operate as a business should. If you find a better place to buy a ford you will have to proof it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great personal experience
Checked a couple other places first then found Bob Moore Ford. Other places never called me back or set appointments so far out but Bob Moore ford took me in right away. Chris handled my appointment with professionalism and concern. I would definitely suggest seeing Bob Moore Ford first, you'll be happy you did!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for bring me to work and returned to pick up my truck
Great job. Service to me was very helpful. The shuttle service is the best. Got me right in an out. Other dealer what vehicles for days. Bob Moore keep up the great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service!
Very professional. I have them perform all my work. Good pricing and they always call before performing any additional work that may be required. Thanks guys. Good job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New Vehicle Purchase
So I ended up replacing my 2017 F150 in order to get a 4x4, so I paid Bob Moore Ford a visit. I was very impressed with Joseph Wood, and his attention to detail to helping me find the vehicle that fit the needs of my family! The process was smooth and easy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had to have a sensor replaced.
I had to have an exhaust sensor replaced. It took half a day to diagnose it and a day and a half to replace it. The work was done well. I just think $300 to replace a $50 sensor is a little much. I realize they have to make money. But that seems a bit much.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great Experience
Chris M. was our sales person. I liked that he wasn't a typical salesman and down to earth. Much better experience than I had at DS Ford in Midwest City.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Moore Ford! We hope to see you soon!
Road debris repair
Great spare of the moment service, extremely professional staff with excellent customer service. Out of town customers treated with home town respect. Excellent organization and magnificent atmosphere!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change
I called about having the oil changed in my truck and I was told it would be ready in a reasonable time. I was asked about having the tires rotated and before I agreed I asked the cost and I was told immediately the cost that was also I thought was fair so I said do it. The service department went and got my truck for me and brought it to me. I was pleased and look forward to bringing it back as long as I get the service I got this time
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very Helpful
My wife woke up to a dead battery. I called and they got me in and out the same day! Always good service every time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
