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Bob Moore Ford

(2,403 reviews)
Visit Bob Moore Ford
Sales hours: 10:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:00am–6:00pm
Tuesday 10:00am–7:00pm 7:00am–6:00pm
Wednesday 10:00am–7:00pm 7:00am–6:00pm
Thursday 10:00am–7:00pm 7:00am–6:00pm
Friday 10:00am–7:00pm 7:00am–6:00pm
Saturday 10:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award
New (888) 903-5143 (888) 903-5143
Used (888) 388-5706 (888) 388-5706
Service (888) 388-6191 (888) 388-6191

Reviews

(2,403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Saturday Service

I went in for an oil change and to get a couple of new tires on a Saturday morning. Also ended up getting an AC and fuel service, which was needed. It was going to take a couple of hours with everything that needed to be done, so the shop driver took me home and I was able to get a lot of stuff done while they worked on my car. Win-Win!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Oil change

Great service clean, friendly and helpful would recommend this dealership looking for any kind of service this is the place Also a great place to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Saturday brake

When I called I got ahold of dusty, he understood exactly what I was trying to explain. When I brought my truck in the service guys explained the experience exactly. I got a diagnostic, paid most of what I was going to get fixed and brought my truck back the next week. Basically what I expected from a dealership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Did what they said!

Took my classic mustang in for some repairs, got a quote. Took it back was repaired and out by noon. The quote price was good. No surprises. I’ll go back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

12/10 RECOMMEND

HIGHLY recommend Bob Moore Ford! Kyle Christian and Ben Hayes went above and beyond to help me find the perfect car! They truly went the extra mile. Very straight forward and honest. Two hard to find qualities! I won't be buying a vehicle from anyone else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Bob Moore Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

12/10 RECOMMEND

HIGHLY recommend Bob Moore Ford! Kyle Christian and Ben Hayes went above and beyond to make sure I found the perfect car for me! I won't be buying a vehicle from anyone else! Thank you for going the extra mile!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Bob Moore Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Professional

I had been looking for new Ford F-150 trucks on the internet for about a week before I decided to test drive one and which one to buy. I test drove a 5.0 L and 2.7 L at another dealership and was quite impressed with the new technology. I made an appointment with Bob Moore to test drive the 3.3 L F-150. When I met Kyle, he had an F-150 XLT ready for me to drive. He showed me some of the external features of the vehicle and then instrument panel and inside features before and during the test drive. Kyle was friendly, polite, and professional to me and my wife through the entire purchase process. After we had completed all the paperwork for the purchase, Kyle had the vehicle cleaned inside and out with a full tank of gas and once again went over the vehicle features with us. Excellent job Kyle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

got a new battery, mine was mostly dead.

service was fast ,considering it was middle of day with no appt. wait area nice .good coffee. I have been bringing my cars here for years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

As always, great service.

Each time we have been to the service department these guys have been awesome! Josh set up a loaner truck and got our truck taken care of. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Unpredictable

I feel as if the ball was dropped too many times to take care of my pick up truck I should’ve had to call and remind him to go get my truck where was in a call to find out when It was doneCommunication across all employees in the place is terrible

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.