Reviews
Saturday Service
I went in for an oil change and to get a couple of new tires on a Saturday morning. Also ended up getting an AC and fuel service, which was needed. It was going to take a couple of hours with everything that needed to be done, so the shop driver took me home and I was able to get a lot of stuff done while they worked on my car. Win-Win!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change
Great service clean, friendly and helpful would recommend this dealership looking for any kind of service this is the place Also a great place to purchase a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Saturday brake
When I called I got ahold of dusty, he understood exactly what I was trying to explain. When I brought my truck in the service guys explained the experience exactly. I got a diagnostic, paid most of what I was going to get fixed and brought my truck back the next week. Basically what I expected from a dealership.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Did what they said!
Took my classic mustang in for some repairs, got a quote. Took it back was repaired and out by noon. The quote price was good. No surprises. I’ll go back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
12/10 RECOMMEND
HIGHLY recommend Bob Moore Ford! Kyle Christian and Ben Hayes went above and beyond to help me find the perfect car! They truly went the extra mile. Very straight forward and honest. Two hard to find qualities! I won't be buying a vehicle from anyone else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind review; we are happy to pass along your comments to the team here at Bob Moore Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
12/10 RECOMMEND
HIGHLY recommend Bob Moore Ford! Kyle Christian and Ben Hayes went above and beyond to make sure I found the perfect car for me! I won't be buying a vehicle from anyone else! Thank you for going the extra mile!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review; we are happy to pass along your comments to the team here at Bob Moore Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Professional
I had been looking for new Ford F-150 trucks on the internet for about a week before I decided to test drive one and which one to buy. I test drove a 5.0 L and 2.7 L at another dealership and was quite impressed with the new technology. I made an appointment with Bob Moore to test drive the 3.3 L F-150. When I met Kyle, he had an F-150 XLT ready for me to drive. He showed me some of the external features of the vehicle and then instrument panel and inside features before and during the test drive. Kyle was friendly, polite, and professional to me and my wife through the entire purchase process. After we had completed all the paperwork for the purchase, Kyle had the vehicle cleaned inside and out with a full tank of gas and once again went over the vehicle features with us. Excellent job Kyle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
got a new battery, mine was mostly dead.
service was fast ,considering it was middle of day with no appt. wait area nice .good coffee. I have been bringing my cars here for years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As always, great service.
Each time we have been to the service department these guys have been awesome! Josh set up a loaner truck and got our truck taken care of. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Unpredictable
I feel as if the ball was dropped too many times to take care of my pick up truck I should’ve had to call and remind him to go get my truck where was in a call to find out when It was doneCommunication across all employees in the place is terrible
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
