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Bob Moore Ford

(2,403 reviews)
Visit Bob Moore Ford
Sales hours: 10:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:00am–6:00pm
Tuesday 10:00am–7:00pm 7:00am–6:00pm
Wednesday 10:00am–7:00pm 7:00am–6:00pm
Thursday 10:00am–7:00pm 7:00am–6:00pm
Friday 10:00am–7:00pm 7:00am–6:00pm
Saturday 10:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award
New (888) 903-5143 (888) 903-5143
Used (888) 388-5706 (888) 388-5706
Service (888) 388-6191 (888) 388-6191

Reviews

(2,403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Great

I recommend using Bob Moore Ford as a dealer and service center. Jeff is very knowledgeable and he communicates very well. The service guys are fast and I never have to worry when I leave my car with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great, friendly service.

Have take my trucks there for over 8 years. Always done great work. Had oil change and tire rotation, fast and friendly. Would recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best Ford Dealer in Oklahoma for online pricing

I was interested in purchasing a Mustang GT. I found the most competitive price online with Bob Moore and they honored it. We had went to another dealer in OKC and all they could do was come up with excuses as to why they couldn't honor their internet price. Not at Bob Moore they actually beat their internet price. I will always buy my vehicles at Bob Moore from now on!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wade, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Service recall

My name is Al Nassar and the service and sales at Bob Moore ford is beyond reproach. This dealership is a first class operation. I will recommend to all of my friends and co-workers to buy their next ford from Bob Moore Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Recall passenger side air bag, said it would take one hour.

Had an appointment at 7:30 a.m.,then guy said it would take 2 hours, didn't get a shuttle until 8:30. Didn't finish until 12:30, wish I could say good service, how would you rate that visit?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great customer service

Jeff serviced (oil change) and detailed our car. He also applied the sealant stuff to the outside bc it was raining the day we bought the car and couldn't be done then. Jeff went above and beyond in helping my husband get a loaner car to use that day so that he could visit me in the hospital. After Jeff was finished, our car looked better than it did the day we bought it! Jeff deserves to be recognized for his hard work and commitment to pleasing the customer! I have never had a car serviced at a dealership prior to this visit, however that will definitely be a standard for us now! Thanks Bob Moore Ford and Jeff!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Oil change

I normally go to Joe Cooper Ford Edmond because it's closer, but I like the customer service experience better here and it's a little bit cheaper as well. Jeff was friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Basic Service at 35000 miles

Completed all service required. Order the part I needed to complete repair of entertainment. I didn’t have an appointment but worked me into getting service on same day I called

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always great.

Helpful and upfront with everything. Very helpful in address all of the problems and looking for ways to get the most out of my money.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

5 years of excellent service, this year not so great

Called to see if I could get an appointment, was told to just drop it off unless I wanted to wait 2 hours. Dropped it off around 9am, was told it would be finished as soon as possible. How is it that it was just being serviced when I arrived around 5pm? Have been going here for about 5 years now, last time you guys forgot to rotate the tires. Hope the service quality can go back to how it used to be. Best regards.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.