Reviews
I appreciate the service and communication. The text...
I appreciate the service and communication. The text function and service was very good. I was able to stay up to date on the status and ultimately when the car was ready. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the feedback! Our team strives to make service visits as simple as possible for our customers, and we are happy to know that you enjoyed your recent visit with us. We will see you next time!
Joe Hill was excellent to deal with! We are very happy...
Joe Hill was excellent to deal with! We are very happy with our new truck! Joe went over all the details and how everything works inside the truck!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! We can't thank you enough for the chance to earn your business, and our team is here for any future needs. Come back and see us!
We previously purchased a used F250 from them & recently...
We previously purchased a used F250 from them & recently purchased a Bronco Sport. Kyle took great care of us both times & we really appreciate it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the fantastic feedback and your repeat business! Our team enjoyed working with you again, and we hope you are enjoying your Bronco Sport. Thank you for choosing Sunset Ford of Waterloo. We will see you next time!
As always the Sunset Waterloo, Il location has great...
As always the Sunset Waterloo, Il location has great service and great people waiting on you. Kelly was super friendly and helpful. The wait was not too bad.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Mary! It is always a pleasure working with you, and we look forward to your next visit!
We had a great experience with sunscreen ford. Kiel was...
We had a great experience with sunscreen ford. Kiel was very friendly and handled our deal with expertise. Thank you. Looking forward to the new ride.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great review, and congratulations on your purchase! It was such a pleasure working with you, and we wish you all the best. Enjoy and come back to see us!
Joe Hill was great in finding the vehicle I wanted. The...
Joe Hill was great in finding the vehicle I wanted. The sale was completed in a professional and friendly manner. Great Experience. I would recommend anyone that is looking for a Ford to see Joe Hill at Sunset Ford Waterloo.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My car buying experience was exceptional with Kyle...
My car buying experience was exceptional with Kyle Brewer! Kyle was super patient, friendly and more importantly, very professional & knowledgeable. I came from out of town just to buy a car from Kyle & he even ordered me an Imo's pizza :) I love my car! I'll be back with all of my friends & family who need a car. Kyle - you are truly the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review. We’re very happy to hear you had great experience and Kyle took great care of you. Thanks for choosing Sunset Ford of Waterloo!
Family friendly place! Straight forward with me about my...
Family friendly place! Straight forward with me about my purchase and didn’t try to force me to purchase anything I didn’t want. Trustworthy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review. We appreciate your business and we look forward to a long relationship with you!
we had a fantastic experience at Sunset Ford!! Joe Hill...
we had a fantastic experience at Sunset Ford!! Joe Hill made it super easy and enjoyable!! thanks to all the great folks at Waterloo Sinset!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review. We're glad to hear Joe made it easy and enjoyable. Thank you for your business. See you next time!
Salesman was good. Just a little disappointed when I...
Salesman was good. Just a little disappointed when I found a big scratch on top of the cab ,first time washing the vehicle. Looks like someone touched it up with touch up paint! That scratch was never mentioned.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review!