Reviews
Happy repeat customer of Sunset Ford Waterloo.
My husband and I have purchased several cars from Sunset Ford over the years... This was our first time working with Kyle and it was a very pleasant experience! It took us a few months to make our final decision and Kyle never once pressured us!!! He was always polite and really just waited for us to finally decide on what we wanted and then helped us get it done!!! 👍👍👍👍👍
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great feedback! We wish you many safe, happy miles. Come back and see us!
Kyle did an OUTSTANDING JOB!
was very happy with his professional salesmen experience, and knowledge of the Ford Super Duty Models! The Finance part of the deal was great, and he was able to score me a free hat that not everybody gets with a vehicle. He was also able to get me a dent wizard package! Outstanding Job! When I come back and buy another vehicle I will only will deal with Kyle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love to hear this! Thanks for the great review. We are here for any future needs.
Joe was great. Answered my questions and was fantastic in...
Joe was great. Answered my questions and was fantastic in my purchase success. He's a awesome addition to the sales staff. He went beyond my expections in assisting me to have a great experience. First time I used this dealership and will definately use for future purchases. Bill made the final transaction easy and eventful. Made me feel very welcomed
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our team works hard for our customers and we love to hear when it pays off. Thanks for the great feedback!
Thank you for the excellent and efficient service...
Thank you for the excellent and efficient service received when purchasing my new car. I appreciated that everyone I encountered on that day gave me the specialized service that i expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your business, Karen. Thanks for the great review. Take care!
We really appreciate Joe Hill. He was professional and we...
We really appreciate Joe Hill. He was professional and we felt he tried to help us get the best deal he could. He’s an asset to Ford sales.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our team works hard for our customers and we love to hear this great feedback. Please come back and see us!
Quick and simple. Always stayed in contact with me being...
Quick and simple. Always stayed in contact with me being 2hrs away. Gave me too money for trade in as well. Trustworthy people. Great staff
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear this! Thanks for the great review, Luke.
The dealership and staff are great especially Kyle...
The dealership and staff are great especially Kyle Brewer. I would recommend him to anyone looking for a new or used vehicle. He is very knowledgeable about the product also.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love to hear this. Thanks for the great review!
Aaron is a knowledgeable service technician who was a...
Aaron is a knowledgeable service technician who was a pleasure to work with. I would recommend him to anyone who is looking to get serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love to hear this! Thanks for the great review.
Great Experience Buying a Car
Just closed a deal with Joe Hill for a 2019 Edge. Wow! What a buy! Joe was really helpful with making things easy and straightforward. The entire staff a Sunset Ford Waterloo made the process smooth. Joe really knows his stuff and helped us make the best deal possible. I will definitely be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad to hear this! We are glad you had a great experience at our store. We are here for any future needs.
Kyle was awesome to work with. He went far above and...
Kyle was awesome to work with. He went far above and beyond what I expected. Nice guy that made sure I was treated properly. Even gave me more after the deal was complete. Great experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad Kyle was able to provide you with a great experience. We are here for any future needs and hope you come back to see us!