Sunset Ford of Waterloo

We have purchased three new vehicles from Sunset Ford. They make every aspect of the process easy and stress free. Our helpful salesman Joe worked to get the truck exactly how we wanted and answered my endless questions. Bill In financing made the paperwork simple and was very friendly. We will continue to use Sunset Ford for maintenance and all of our service. The service department is wonderful starting with the friendly voices answering calls. Bill W. And Brad always answer my questions and concerns. The mechanics work hard to always get our vehicles in and out and running smooth! We love Sunset Ford and recommend them!

Joe Hill was my salesperson for this purchase and I could not have asked for better! He listened to my needs, did not try to push any other vehicles on me, and expedited the process as quickly as possible. The car I wanted had not yet been inspected, but he got it done the very next morning and had me on my way!

I felt very fortunate to purchase a vehicle with Kyle. He was a consultant first and seemed like a good friend who made the purchasing process enjoyable. We worked on getting me the right vehicle ( a cool Ranger pick-up) at the right time (we researched and reviewed my needs and then waited for Ford incentives) and for the right price. Kyle and the entire staff at Sunset is like interacting with good friends that had my back during the purchasing process.

It was a great experience working with Julian. This was my first experience buying a new to me vehicle in 15 years and Julian was able to guide me through with the professional touch that was perfect. I found Julian to be knowledgeable and helpful all through the process of purchasing my vehicle. I would highly recommend Julian to any of my family and friends looking to purchase a vehicle.

Very helpful and understanding! I was able to go over options in a low stress environment. I’m glad the team at sunset ford is committed to their customers

Julian was great to deal with! He was very patient and answered all my questions. Will definitely deal with him again. Overall a great experience!

My husband and I are from St. Louis and went to Waterloo to look at a Ford Expedition we saw online. We were extremely happy with the great service at Sunset Ford and with Kyle! He was very helpful and we ended up with a great deal on our new Expedition! We will definitely remember the service we received at Sunset Ford and look there in the future whenever we need a new vehicle!

My husband found a vehicle he liked here online. While looking at that I fell in love with another one. Joe Hill was wonderful helping us through this process. My husband and I both left happy with exactly what we wanted. I despise the car buying experience but this was by far the best experience I’ve had!

I was looking for a specific truck and Joe Hill was the man who helped me find it. My experience was amazing with him. No pressure, straightforward, very attentive, responsive and great to work with. When I went to take the wife up to look at my selection we saw an SUV she liked and he worked the deal for hers too. Both vehicles were close to the prices we wanted to pay and we are both EXTREMELY satisfied with our entire experience. Joe Hill comes highly recommended! The finance dept and Bill Rolufs was amazing as well. He worked the best deals and made calls to ensure we were getting prompt service. All around great dealership experience.

Kyle worked with me in a very friendly manner to help me get a very beautiful 2019 new F150 .. I came in looking to buy a used truck but after the dealer incentives and working with Pete , the store manager, we came to a happy ending with me trading my old pickup for a new one.... perhaps he's too good at reading me!!!. LOL I enjoyed the experience and hope to buy there again. Allen M.