Reviews
Julian Henson
It was great working with everyone at the store, especially Julian Henson, the salesperson I dealt with. He was friendly and very knowledgeable, and made the whole car buying process easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your vehicle! We appreciate your feedback! It is great to hear Julian and our team took such great care of you! We hope to see you here again!
Great sales experience
Recently my son purchased a used vehicle from Joe Hill at Sunset Ford in Waterloo. Joe was great, informative, no pressure, and made the purchase about as easy as it gets. When the time comes for me to get a different vehicle, Joe Hill will the man I see!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share this with us and congratulation to your son on his vehicle purchase! It was a pleasure working with you all, and we hope to be of service to you in the future!
Excellent customer experience
We found the car for our teenage daughter online. Joe and Bill were extremely friendly and worked to find us THE BEST deal! She was thrilled when we drove it home and surprised her! You guys made ONE happy teenager! Thanks for all you do!! Happy to recommend!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words and recommendation! Our team enjoyed having you here, and we are so happy to hear that you left with a great vehicle. We look forward to working with you in the future.
Great sales experience
Kyle did a wonderful job . He took time to answer all our questions and made dealing with Sunset Ford a wonderful experiance . The best car salesman ive dealt with in quit a while .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit!
F-150
Very happy with the way I was treated during my purchase! Thank you Joe,Mark,Bill and Sunset Ford for my F-150 pick up
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new F-150! It was wonderful working with you, and our team hopes to have the opportunity to work with you again in the future. Thank you for choosing Sunset Ford of Waterloo!
Smooth.. easy n fast
Sunset Ford Waterloo.. great personal.. went out their way to answer all questions and more got great deal.. love our 2019 fusion.. go see these guys for your next vehicle..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is great to hear! It is always our goal to help each customer find the perfect vehicle, and we couldn't be happier to know that our team did just that for you. Thank you for choosing Sunset Ford of Waterloo, we are here for any future needs and hope to work with you again!
Easy and pain free process!
Our salesman was Joe and he was very helpful and great to work with. He took the time to answer our questions and said to stop by anytime if we had other questions or concerns. I would not hesitate to purchase from them again. We bought a brand new Fusion and it is beautiful!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is great to read such wonderful comments about your recent experience with us! We truly appreciated the opportunity to earn your business, and we hope you enjoy your vehicle for many years. Thank you so much for choosing Sunset Ford of Waterloo!
Great salesman & dealership
I was completely satisfied with the entire purchase process. Kyle was great to work with. No pressure. Answered all of my questions. He was very knowledgeable about the products & purchase process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Sunset Ford of Waterloo, we appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!
2015 Mustang ecoboost premium
Great overall experience with dealership in Waterloo. Joe Hill was a friendly and knowledgeable salesman. I had an issue with my car and was having problems getting into service. Joe went above and beyond to help get my car in to get diagnosed and fixed. Will definitely recommend the dealership to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the fantastic review! We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! It was truly a pleasure working with you and we hope to have the chance to work with you again!
exselent
joe was easy to work with . made my deal very enjoyable I came away satisfied completely satisfied with the deal that we made I will buy my next car from joe thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your story! We pride ourselves on providing each of our customers with top-notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!