Reviews
Great buying experience
This was the best buying experience of all time. Joe Hill , Mike Rich and Jim Williams are absolutely the A team. There is no reason to entertain any other dealership. This is truly a one stop shop. Thanks for everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!
Buying a new Ford Edge at Sunset Ford of Waterloo
Joe and I had the best time at Sunset Ford of Waterloo today. We were treated with respect and enjoyed talking with everyone. Joe Hill made buying a new car fun. We will definitely come back and buy our next car from them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the outstanding review! Our team really enjoyed working with you and we can't thank you enough for your business. We wish you all the best and we look forward to having you back again! Enjoy your new vehicle!
Excellent Experience
Received excellent experience with Taylor Hoffman and Jim Williams in the purchase of a new Ford Taurus. Thank you so much for your knowledge and time in the purchase of this car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! It is great to hear that Taylor and Jim provided you with great service, and we appreciated the chance to earn your business. We wish you all the best with your new car, and we hope to have you back again in the future!
Great Experience
Jon, did a great job of explaining everything to us and working with us on the purchase of our new car. He was very friendly and I would highly recommend Jon if you are looking to buy a new car. Thank you Jon!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We really appreciate your feedback! We are thrilled that you enjoyed working with Jon through your car-buying process. Jon is a great asset to our team and we’re glad you could experience his passion and commitment to customer service.
Taylor H was a great help
I dealt with Taylor H. who was helpful in choosing my truck.Mike the sales manager worked to get the best deal possible.I had not ever dealt with dealership before
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate your feedback! Thank you for choosing Sunset Ford for the purchase of your vehicle. It is wonderful to hear that Taylor H. made your visit with us fantastic.
Fantastic service!!
Joe Hill was very knowledgeable about the inventory available and went over all the options on serveral cars within our price range. Sunset Ford knows the power of the internet and how to price competitively. Negotiations were easy and fair. Mike and John were great too. We love our new Ford Fusion from Sunset Ford. We will be back again soon!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!
Great experience
I have always dreaded buying a car because I don't like dealing with car salesman. Seems like you just get the run around all the time but this time was different. My sales person at Sunset Ford in Waterloo was Joe Hill and he was absolutely wonderful, he gave me a great deal , he explained everything how the car worked and it was definitely probably the best experience I have ever had buying a car. I would highly recommend Joe if you're looking for a good experience in buying a car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the outstanding review and recommendation! It is wonderful to hear that Joe provided you with the service you deserved and helped you find the perfect vehicle. We truly appreciated the chance to earn your business, and we wish you all the best. Please let us know if there is anything more we can do for you. Enjoy your vehicle!
Quality buying experience
Had my new car moved from stl in a day and Jon was great!!! Awesome person and would highly recommend him if you need a new car!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review and recommendation. It was such a pleasure working with you and we hope you enjoy your new car for many years. We appreciate your business and look forward to your next visit!
Very helpfull and friendly.
Jon, kept his word and kept us in the loop of what was going on with our sale. Very knowledgeable, and reassuring. Ask for Jon.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! Jon is a great asset to our team and we’re glad you could experience his passion and commitment to customer service. We appreciate your business and we look forward to working with you again.
Excellent
They gave me what I asked for and did not try to pressure me into a more expensive vehicle. The staff was very knowledgeable and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Sunset Ford of Waterloo!