Reviews
Great Experience
Great doing business here. We're repeat customers and are always greeted in a friendly manner by George Schneider. Also worked with Jimmy Williams, who was very thorough with the information he had to present. Would take our business here again if given the opportunity.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your repeat business. Our team always enjoys working with you and we look forward to helping you out in the future in any way we can. Thank you for choosing Sunset Ford of Waterloo!
A very pleasant experiance.
My wife and I haven't purchased a new vehicle from a dealership since 1981. Reason? After buying two new vehicles we decided it wasn't worth the aggravation. High pressure tactics, mysterious back room discussions about our requests the thought that somehow we were being taken, etc. We decided to buy used cars from private individuals, or purchase used work vehicles from my brother's employer. When our 2000 minivan needed major repairs we decided that Ford's 4K rebate made considering a new vehicle a viable option. after a couple of false starts w/ other dealers which seemed to reinforce our old notions we went to Sunset Ford in Waterloo. They took very good care of us. We never felt pressured, whatever we asked was given serious consideration and we believe we got the best deal possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello and thank you so much for sharing this with us! Our team truly appreciated the opportunity to earn your business and we are so happy to hear that they provided you with the service you deserved. Our team wishes you m any happy miles, come back and see us again!
Excellent buying experience with Sunset Ford Waterloo
George Schneider was great in looking for and finding the vehicle I was looking for. Added bonus is the lifetime unlimited power train warranty Sunset Ford offers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the 5 stars and the feedback! It was such a pleasure working with you and we appreciate your business. Come back and see us again!
great doing business
I had a very good experience. Met with Mike Rich the GM..He put me in the capable hands of salesman Joe Hill. Joe worked with me to get me in a truck I very much like and could afford.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Sunset Ford of Waterloo!
2017 Ford Edge
An easy buying experience. I felt the staff was honest in their dealings. A rebate came available that was not worked into the original deal. I received it even though they did not have to tell me. I would have never known.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! Thank you for choosing Sunset Ford of Waterloo, we hope to work with you again!
The Best
George Schneider and Jimmy Williams made my Escape buying experience wonderful. Both were so helpful, explaining everything I needed to know. No pressure! I would highly recommend working with this dealership. Love my Escape and working with these guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the outstanding review and congratulations on the purchase of your new Escape! Our team truly enjoyed working with you and we appreciate your recommendation. We wish you many happy miles and we hope to work with you again!
Great Experience
Went to 3 other Dealers & they would not meet my price. I pass by Sunset Ford Waterloo every Tuesday to play golf & decided to stop in. With 45 minutes I was the proud owner of a Ford F150 Lariat. I have told a lot of my golf buddies what a great experience it was.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great review! It is wonderful to hear that our team provided you with outstanding service and helped you leave with a great truck. We appreciate you sharing your experience with others, and we can't thank you enough for the chance to earn your business. We wish you all the best, come back and see us!
Wonderful experience!
I bought my 2015 Ford Escape here today. The transaction was quick and the staff (Brett, Dave, and Jimmy) were very friendly, helpful, and accommodating throughout the whole process!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at Sunset Ford of Waterloo! We hope to work with you again!
Excellent
Dave was an excellent salesperson. He made sure we got exactly what we wanted. He will work for you! He went above and beyond to do what he could to satisfy our needs. He was very helpful & courteous. Can't wait to pass on to our fellow shoppers! You're the man, Dave! Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We always love hearing back from happy customers, and we couldn’t be more pleased to know that you had a great experience with us. We appreciate your business and referrals, and we hope to work with you again. Thank you for choosing Sunset Ford of Waterloo!
Great car buying experience
We haven't shopped for a new car in 12 years so we were not for sure what to expect. George made it painless!!!!! Glad we choose Sunset!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!
