Reviews
Excellent
David showed us multiple options. He helped us to make a quick decision. Very quick sale process. They didn't have The exact car that we wanted however they brought it quickly in two days . Very friendly staff. Definitely recommend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Sunset Ford of Waterloo!
Happy customer
I would highly recommend Sunset Ford. They put me in exactly the truck I wanted. I found the truck at their dealership online. I went to the Waterloo office, however the truck was located at the Mo. office. They brought it over and had me driving it home the next day. Brett Bergman and David Wedemeyer were awesome to work with. And Jim Williams went out of his way to make the financial end work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience, Stephen! We are thrilled to hear that our team went above and beyond to make your car-buying experience an easy and great one. We truly appreciate your business, and we wish you many happy miles in your new Ford! We'll see you next time!
Great Experience
David and Sunset Ford in Waterloo made the purchase of a new Ford truck an easy and enjoyable experience for my Dad. I'm sure we'll all enjoy his new truck!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to have been able to help your dad find the truck he was looking for. Thanks for visiting Sunset Ford and let us know if we can help with anything else!
Friendly
Dave is an excellent salesman. He was warm and inviting as soon as we walked on the lot. He really did put in a lot if effort to help us find the right vehicle for us. He is not overly pushy, and his true intentions of making us happy were evident. We recommend Dave at sunset Ford in Waterloo for your vehicle needs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad to hear that you got the chance to work with Dave! He is a great asset to our dealership. We look forward to your next visit to Sunset Ford!
Buying a Truck
I'm currently deployed in the Middle East, and have been looking to buy a truck for when I get home. David Wedemeyer was an awesome salesman and answered every question I had. David showed the truck to my family and was again very helpful! I was able to close out the sale quickly and very painlessly thanks to the footwork of David! I will be recommending him and sunset to the other soldiers in my unit and look forward to buying my next vehicle through them as well!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello! We appreciate your service to our country. Sunset Ford is happy to work with you to find the truck you were looking for. Thanks again!
In love with my new whip thanks to David!
I recently purchased a 2014 Ford Escape from the Sunset Ford Dealership in Waterloo, Illinois. I want to give out a special THANK YOU to David for all of his timeless help. He was very informative and was more than willing to answer all of my questions. He really went the extra mile when it came down to helping me find the right vehicle for the right price. I highly recommend David for anyone that wishes to go through a positive experience when looking for/purchasing a new vehicle. Thank you David, and thank you Sunset Ford of Waterloo, Illinois. You did not disappoint!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We always encourage our employees to go above and beyond for our customers, and we’re so happy that David did just that! Thank you for choosing Sunset Ford of Waterloo, come back and see us again!
Waterloo Sunset is Wonderful!
My wife and I began the process of shopping for a new 3/4-ton truck back in the Fall of '16. I had read books, online reviews, and articles about which to buy. We are a Ford family, so we knew it would be an F250, of some sort. Hadn't yet determined whether new or pre-owned. After six different visits to four separate dealerships in the St. Louis and Metro East area, I ran across Sunset Ford in Waterloo. What caught my eye was their warranty offer. Actually other dealerships in the St. Louis & Metro East area had warranty offers too, but no one was as friendly and easy to work with than the Sunset team. Dave Wedemeyer (sales agent), Mike Rich (sales & service manager) and Jimmy Williams (business office manager) at Sunset Waterloo were top rate! I sent an email to the dealership to inquire about the warranty and received an immediate reply from Dave Wedemeyer. That was back in the early Spring '17. From that point forward Dave responded to all my questions and requests in a timely manner. One email led to another and another, and the replies were informative and consistent. Thank you, Dave! Our thought of purchasing soon morphed into building a vehicle. It was much easier to get what we desired with a custom built truck. I spent hours on Ford.com finding the exact features we wanted in a truck. After weeks of decision making, we went to Waterloo Sunset to place the order. Being Easter weekend, there was very little traffic at the dealership, however that didn't stop Dave and Mike Rich from being attentive and personable. We didn't spend the traditional 4-6 hours buying this car, instead Dave was prepared. He did his homework, and knew the specifications of our order. Dave was more than engaged with our purchase. He has been the top salesperson we have dealt with EVER, and we have bought five vehicles. I give Dave 6-stars out to 5! No question, he had our best interest in mind. Mike Rich, sales and service manager, was also very professional and willing to work with us. He does have your best interest in mind, while also keeping in mind the bottomline of the dealership. In the end, Mike was very fair! He also assisted in the process of filing for the New Graduate rebate, which I qualified for. Mike was extremely knowledgeable about what was needed and took care of the whole deal. When we picked up the truck in late June, Mike was there to greet us with a friendly smile and handshake. Superb! Finally, I must give credit to Jimmy Williams who helped close the deal and represented the business office is fine fashion. He talked us through the warranties and was very honest. Much appreciated! If you are in the search of a Ford vehicle, no matter the make or model, I would highly recommend you give Sunset Ford Waterloo a look. I promise, you will not regret the experience. Sincerely yours, the happy customers! ~Macam Family Glen Carbon, IL
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your new truck! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!
Great experience
David was a huge help to us with purchasing our new car! We couldn't have asked for a better experience. Highly recommend Sunset Ford of Waterloo.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words and recommendation! Our team truly enjoyed having you here and we look forward to working with you in the future.
Great
I was very happy with the staff at Sunset Ford they were very nice and helpful and answer all the question we had before we bought our new SUV
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new SUV! It was truly a pleasure helping you find the right vehicle and we can't thank you enough for the chance to earn your business. We hope you enjoy your car for many years, come back and see us again!
Dave was great to work with.
We bought our last Ford from Sunset Waterloo, and my husband has since come to trust their service department. Especially with the Sunset Anniversary warranty, we wanted to buy our newest used car from Sunset again. Dave was great to work with as we narrowed down which car we wanted. Then he found just the car in about a week. All conveniently right here in Waterloo.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your repeat business. We look forward to helping you out in the future in any way we can.
