Reviews
I live the new valet option.
I live the new valet option. Service us always fast and friendly and the text updates and questions are easy to follow and answer
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! Our team truly enjoyed working with you and we will see you next time!
Bought a new Ford Edge.
Bought a new Ford Edge. Great experience, Very friendly and eager to please. Made sure I was comfortable with car and price.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the outstanding review, and congratulations on your purchase! Our team truly enjoyed working with you, and we will see you next time!
Amazing service department!
Amazing service department!! Lonnie always takes care of me when I come in for service.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the outstanding review and your business! Our team is here for any future needs, and we will see you next time!
The service on my vehicle was done very quickly.
The service on my vehicle was done very quickly. The service on my vehicle was done very quickly
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the great review and your business! Our team is here for any future needs; come back and see us!
Great customer service.
Great customer service. Sid and Lonnie found me a place to work while I waited. They gave frequent updates on status of my vehicle repairs
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the outstanding review! We appreciate your business, and we will see you next time!
Made me feel like a valued customer & understood how
Made me feel like a valued customer & understood how detrimental down time is for us
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the outstanding review and your business! Our team is here for any future needs!
Service advisors are nice.
Service advisors are nice. Scheduling is easy. Waiting room is clean. My last service done there wasnt great. Vehicle doesnt go straight afger alignment, sterero repaired and issues are now worse than before the repair. My skid plate isnt attached fully and falling off truck after oil change.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Please know that here at Sunset Ford of Waterloo, we do our best to have our customers taken care of in a timely manner and strive to provide the best possible service. We are disappointed to hear that you had a less than outstanding experience with us. If you would like to discuss further, please feel free to call me. - Justin Heutel, Fixed Operations Manager. 314-467-1101 or jtheutel@sunsetford.com
Joe Hill got us an amazing deal on the vehicle I ended up
Joe Hill got us an amazing deal on the vehicle I ended up buying. I would certain,y recommend going to him to anybody looking for a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the review and recommendation! We hope you enjoy your new vehicle, and our team is here for any future needs. See you next time!
Excellent service from our two sales people Joe and
Excellent service from our two sales people Joe and Adrian along with a great price on a beautiful car
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the outstanding review and your business. We hope you enjoy your vehicle for years to come, and we're here for any future needs. Come back and see us!
Mr Gallagher my service tech was outstanding, provided
Mr Gallagher my service tech was outstanding, provided superior customer service and to me that’s what it all about
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the outstanding review! Our team enjoyed working with you, and we hope to see you again!