Reviews
Took care of the problem in a timely manner.
Took care of the problem in a timely manner. kept me informed of my vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing this with us! It was wonderful working with you and we are happy to hear that Lonnie and the team took great care of you. We wish you all the best!
Great service all around Fixed my problem and it was
Great service all around Fixed my problem and it was done in a timely manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the outstanding review and your business! We will see you next time!
Lonnie did a great job!
Lonnie did a great job! Did what she said she would do and kept me informed of where we were with the warranty on my tire. Great job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you sharing this with us and for choosing Sunset Ford of Waterloo! See you next time!
Everything was quick and easy, Adrian was knowledgeable
Everything was quick and easy, Adrian was knowledgeable and professional, and we are confident we bought a quality car. Thanks again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! Our team enjoyed working with you, and we can't thank you enough for your business. We wish you all the best and hope to work with you again!
We thank John for his awesome service to us while dealing
We thank John for his awesome service to us while dealing our trade! We don’t like pressure when vehicle shopping and there was none while we were discussing!! And thank you also to the gentleman that worked with us to get us the best deal there was! We appreciate your business and opportunity of dealing a great trade!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! Our team truly enjoyed working with you and hope to have the opportunity to see you again. We wish you many happy, safe miles. Thank you for choosing Sunset Ford of Waterloo!
From the first phone call to meeting in person everything
From the first phone call to meeting in person everything was great. Very professional and friendly. I was treated like family and not just a number. Definitely recommend anyone to sunset.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the outstanding review and recommendation! Our team wishes you many happy, safe miles, and we hope you enjoy your vehicle for many years!
We have purchased our third vehicle from Kyle and his
We have purchased our third vehicle from Kyle and his team. We are very pleased with the service and how they we able to help us after an unfortunate loss of a vehicle due to a collision. My daughter loved her previous model and wanted to get a very similar make and model again. She is happy with the replacement they were able to provide to us. If the need arises, we will go back to Sunset Ford, with Joe, Kyle, Treff and other staff.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! Our team always enjoys working with you and your family. We're sorry to hear about the accident but happy that our team could help find a new vehicle. We wish you many happy, safe miles. See you next time!
This is the 5th vehicle I have purchased at Sunset.
This is the 5th vehicle I have purchased at Sunset. Picked out a 2023 expedition which had great end of year price. Worked with salesman Joe Hill who did a great job with all my questions and concerns and helped me set up the new car with my phone and FordPass. Kyle Brewer gave me a generous trade for my truck, and we made a seamless deal. This dealership is fair, honest, considerate, and helpful, everything you could ask for when buying a car. I won't go anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations! Thank you so much for the outstanding review and your loyalty. It was wonderful working with you again. Enjoy and we will see you next time!
They were helpful and informative.
They were helpful and informative. Setup the vehicle to connect with my phone. Made sure everything was perfect.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great review and your business! Our team enjoyed working with you, and we wish you many happy miles. Come on back and see us!
Best car purchase transaction I’ve ever had.
Best car purchase transaction I’ve ever had. I love the personal feel at this dealership. No-pressure. Smooth process. Great follow-up.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! Our team truly enjoyed working with you, and we wish you many happy, safe miles. We're here for any future needs. Thank you for choosing Sunset Ford of Waterloo!