Reviews
Hayden was great, his enthusiasm for his trade was
Hayden was great, his enthusiasm for his trade was obvious. His knowledge of the vehicle was a big factor in the final decision to buy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this with us! We are so happy to hear that Haydon took great care of you and provided you with the outstanding service you deserved. It was such a pleasure having you here, and we hope to work with you again. Enjoy your vehicle!
Service was great.
Service was great. Got my car back sooner than expected. Price was what I expected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your experience with us! Our team truly enjoyed working with you, and we're here for any future needs. Come back and see us!
In and out really fast.
In and out really fast. They didn’t try to up sell me and it was easy scheduling an appointment
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your great review! Our team enjoyed working with you, and we hope to see you again. Thank you for choosing Sunset Ford of Waterloo!
My buying experience with Kyle and sunset was quick and
My buying experience with Kyle and sunset was quick and easy with no high pressure
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the wonderful review! Our team enjoyed having you here, and we hope you love your new vehicle. We're here for any future needs. Come back and see us!
Sunset Ford has always provided great service on my Ford
Sunset Ford has always provided great service on my Ford fusion and f150 pickup truck
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much! Our team always enjoys working with you, and we will see you next time!
No changing table in the rest room my wife had to change
No changing table in the rest room my wife had to change our son on the floor. Charged my wife $20 for a new air filter after telling her she needed one. I just put a brand new wiz air filter in her car 1 month ago. The service writer and the techs obviously did not look at the air filter they just told her she needed a new filter.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry that you were dissatisfied with your experience, and we appreciate the feedback provided. We take pride in being fair and transparent with our customers. If you would like to discuss this further, please contact me at your earliest convenience. - Justin Heutel, Fixed Operations Manager. 314-467-1120 or jtheutel@sunsetford.com
Adrian was great to work with.
Adrian was great to work with. Honest and straight forward! Helped me get a deal I could work with and got me in exactly the truck I was looking for. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! We appreciate your business and can't thank you enough for choosing Sunset Ford of Waterloo. Our team is here for any future needs, and we will see you next time!
Lonnie , was so helpful with issues with my vehicle and
Lonnie , was so helpful with issues with my vehicle and helping me solve my issues..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the outstanding review! We are lucky to have Lonnie, and it's great to hear she took great care of you. Our team wishes you all the best, and we hope to see you again!
Lonnie did a great job overall!!!
Great experience working with Hayden during our shopping
Great experience working with Hayden during our shopping experience both before and after the sale. Would happily recommend him. Also Kyle walked us through the paperwork in expert fashion!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! We are happy to hear that the team took great care of you, and we appreciated the chance to work with you. Our team wishes you all the best, and we will see you next time!
As always, Sunset in Waterloo is convenient and they
As always, Sunset in Waterloo is convenient and they provide excellent service. The parts Manager is very friendly and efficient
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Mary! Our team is here for any future needs, come back and see us!