Reviews
Sunset is a very good dealer ship they stayed in touch
Sunset is a very good dealer ship they stayed in touch with me with my vehicle whenever I needed it and help me where I needed help
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the outstanding review and your business! Our team wishes you many happy miles, and we are here for any future needs!
The dealership is fantastic but the best part is our
The dealership is fantastic but the best part is our go-to guy, Kyle! He treats us great and buys us beers and was there the mention of BBQ also? Just kidding! This is our second purchase with Kyle and Sunset! Highly recommended! Treated us awesome and we keep coming back! Thanks for fast service today! Love my new car my husband got me for my birthday! He rocks too!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the outstanding review and recommendation! It was a pleasure working with you again; we appreciated having you here. We wish you all the best and will see you next time!
The employees try of to serve the customer, but are
The employees try of to serve the customer, but are hampered by other management issues. Supply chain issues remain the biggest challenge.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate your feedback, and our team hopes to have the opportunity to earn your business again in the future!
It was quick and easy and fast and even called me when it
It was quick and easy and fast and even called me when it was done with no problem thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! Our team enjoyed working with you, and we wish you many happy miles. See you next time!
Got me in and out quickly.
Got me in and out quickly. Lonnie the service manager was very professional and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business, and our team hopes to see you again! Thank you for choosing Sunset Ford of Waterloo!
I needed a new transmission, and had coverage through
I needed a new transmission, and had coverage through Liberty Shield. Lonnie was very helpful throughout the process and helping with the claim.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share this with us! Our team appreciates your business, and we hope to see you again!
Kyle was great to work with!
Kyle was great to work with! We had a great experience with him and Sunset Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great review and your business! We wish you many happy, safe miles. Come on back and see us!
As usual, Excellent and fast service.
As usual, Excellent and fast service. The service girl was great as was the technician
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review and your business. Our team hopes to have the chance to work with you again!
Had warranty work completed in a very timely fashion.
Had warranty work completed in a very timely fashion. The service department kept me informed at all times. Lonnie was very helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! Our team wishes you all the best, and we hope to see you again!
Has a big turnover of service department employees.
Has a big turnover of service department employees. Lonnie was very helpful with my vehicle needs. Do what it takes to keep her .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your experience with us! We are lucky to have Lonnie on our team, and it's great to hear she took care of you. We hope to see you again!