Reviews
Very friendly and great service.
Very friendly and great service. It was a pleasure to work with Joe during my buying process. This is typically an enjoyable time for me, but the people her at Sunset Ford Waterloo made sure I had a great experience. Thanks guys, I would definitely return to you for my vehicles in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words. We're happy to hear Joe took good care of you. we look forward to working with you again in the future.
I appreciate the patience and professionalism Of Joe
I appreciate the patience and professionalism Of Joe Hill. Would definitely recommend using him and visiting Sunset Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words and recommendation! Our team appreciates your business, and we hope to see you again!
Great service.
Great service. Make you feel very important. Ask questions and is very willing to listen to your questions to them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great rating and feedback! It was such a pleasure working with you. Our team hopes to see you again!
Easy booking.
Easy booking. On time appointment. Friendly and quick service. Convenient waiting area and location of facility.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing this with us! Our team appreciates your business, and we hope to see you again!
Service dept.
Service dept. very friendly and made me feel comfortable. Salesman very nice, willing to help with all my questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Sunset Ford of Waterloo. We will see you next time!
Joe was excellent and very knowledgeable of the Vehicle.
Joe was excellent and very knowledgeable of the Vehicle. He did a fantastic Job. Thank you for the outstanding service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this with us, and congrats on your purchase! It was such a pleasure working with you, and we hope to see you again!
Danielle was outstanding as usual.
Danielle was outstanding as usual. Quick and efficient In and out in a timely manner Highly recommend her and the entire service department
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words and recommendation! Our team looks forward to having you back again in the future.
Joe, Just a note to thank you for your time during the
Joe, Just a note to thank you for your time during the sale process. Your patience, flexibility, communication and low pressure environment were very much appreciated. There was more than one choice in pickups for us which was worth the drive to Waterloo. Thanks again! Dave and Janey Florence
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! It was such a pleasure working with you, and we are so happy to hear that our team took great care of you. We wish you many happy miles, come back and see us!
Great service and easy to work with.
Great service and easy to work with. I would definitely recommend them, and will definitely return for my next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind words and recommendation! It was wonderful working with you, and our team hopes to see you again.
I bought a Bronco Sport that was in transit to dealership
I bought a Bronco Sport that was in transit to dealership from Ford. I called Kyle every few days for updates on arrival. I’m sure I drove him nuts but he was very patient and always friendly! He was also very straightforward and honest about everything. Probably the best car buying experience I’ve ever had! I will definitely recommend Sunset to my family and friends!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! Our team appreciated the chance to earn your business, and we can't thank you enough for the recommendation. We wish you many happy, safe, and fun miles. Come back and see us!