Sunset Ford of Waterloo

Best and easiest experience at a car dealership I've had. Will definitely go back and have Kyle be my salesperson

We have purchased several cars from here and every time we were there everyone one so friendly and helpful. This purchase was the best yet. Thank you Kyle for all your help with everything. Will be sure to put the word out on how great the everyone at the dealership and that they should stop by for a great deal.

My wife Tami and I decided last Saturday to go shopping for a new car which we planned on purchasing after the first of the yesr. Our second stop was Sunset Forrd in Waterloo where we were met by Mr. Joe Hill. Mr. Hill asked us what we were looking to buy--new or used--We replied new and that we were looking today and plan on buying first few months after the first of the year. Mr. Hill asked us. what type new car we were looking for-our reply was for past 35 years we have driven Ford Escapes only--we really like the Escapes we have had now and in the past. Mr. Hill replied that Sunset had one 2021 in stock and if we would like to to take a look at. Tami and My answer was yes--Mr. Hill went to the lot and drove up in a good looking 2021 Escape loaded. My wife, myself. and Mr. Hill took it for a test drive. Mr. Hill then answered all questions and concerns we had about the car. Mr. Hill's no pressure, knowledge of the car, along with his personality , sense of humor, friendliness, knowledge of the car, his professionalism and genuine interest ln what we wanted:and salesmanship skills are second to none. Mr. Hill is by far the best car Salesman that Tami and myself has ever dealt with. His personality and listening to what customer needs as well as his professionalism reflects greatly on himself as well as Sunset Ford in Waterloo Illinois. Mr. Hill has our highest recommendation for anyone looking to buy a new ot used car. We bought the Ford Escape he showed us on the spot. It is a cat's meow!

It was the greatest vehicle purchase yet. Kyle was very friendly and worked with us on price.

In such a weird time to by a car (almost no cars on the lot) Joe Hill really helped us out! so kind and patient with us while trying to talk through each feature available. We really appreciated all the help the dealership provided to us!

Kyle was really easy to work with and made the buying process very easy. We’ve been looking for something for several months and it was a very painless experience from the time we walked in. Thanks again!

My car was brought in, on time, and completed in the time I was told it would take. I appreciate their consideration of my time. The service advisor, Matt, was helpful and professional. I will definitely be back.

I hate that every time i come to the dealership they constantly try to upsell me on service. I will drive back to Bommarito and have my service done there. Nicer staff, better more comfy waiting room, coffee, soda and snacks. No pressure, no up selling and very personable.

Everything was done well an professional and courteous very satisfied with the work they did

Excellent. Wouldn't go anywhere else. Always kind and helpful and very friendly. Go out of their way to help. Been there three times to buy a car and satisfied every time.