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3.0
13 lifetime reviews.
  • Southworth Ford The BEST!

    I was looking for a used, low mileage Ford F150 Lariat truck. I reviewed trucks online within a 50 mile radius from Fort Wayne and searched for ov...


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    I was looking for a used, low mileage Ford F150 Lariat truck. I reviewed trucks online within a 50 mile radius from Fort Wayne and searched for over two months. I looked at over 12 trucks and also sent out many more inquires to dealers only. Some dealers did not even respond to my inquires. Other dealers' follow through was terrible. I found some trucks were overpriced and dealerships unwilling to negotiate and really did not care if they sold a vehicle or not. I had my financing approved and was ready to buy, but there was very little negotiation and very low trade in value offered for my current vehicle. I had determined to cancel my quest to purchase if I did not find something by Memorial Day. Then I contacted Southworth Ford in Marion, Indiana. They had a vehicle in stock similar to what I wanted, but was listed far above my target price. Terry England contacted me and asked me to come in and let him see what he could do on the price. Reluctantly, I agreed to drive the 40+ miles to Marian and talk to Terry. To make a long story short, because of Terry, I now have the truck I wanted and paid a price below my target price. I do not know how he did it, but Terry did. One of the best buying experiences I have ever had. If I was looking to buy a new or used Ford or Lincoln in NE Indiana, I would go to Southworth Ford first and ask for Terry England.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Kev the English guy!

    My wife and I just bought a 2014 Ford Focus from Southworth a few months ago. Our salesman, Kevin "the English guy" treated us well! We got righ...


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    My wife and I just bought a 2014 Ford Focus from Southworth a few months ago. Our salesman, Kevin "the English guy" treated us well! We got right in, took a no-pressure test drive, then came back and got a heck of a deal! While they ran our credit and worked out all the papers, Kevin sat and kept us company, and helped us through the process very kindly. He is knowledgeable, friendly, and has an awesome accent! :)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Poor sale

    My wife talked me into buying a new car at Southworth Ford I was happy with the car and service. Went back to look at a used truck out front did'n...


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    My wife talked me into buying a new car at Southworth Ford I was happy with the car and service. Went back to look at a used truck out front did'nt have what I was lookin for the salesman said he had a truck outback. This was what I was looking for asked to test drive, after 20 mins. looking for the keys another salesman said would not start. This was Saturday, my wife was to have her car serviced so they setup to have the truck droped off and her car picked up we test drive the truck and go back and get her car. this was Monday they called said not ready. So we set up for Tusday again not ready putting in a new windsheid. So Wedensday they called did'nt have time to bring the truck and switch so she took her car in and was going to drive the truck to me and I would drive back and get her car. when she got there they said they had another call and she could not test drive the truck. I go back in to get her car and ask why we could not test the truck. My saleman had gone home there was 2 other salesmen there asked me if they could help me I asked about the truck and the one said I remember you from Saturday he said it was sold. So I asked why we could'nt have test drove the truck after 4 days of asking. He said YOU DON'T UNDERSTAND ITS ALL ABOUT TIMING. Will if that is how they treat a repeat customers I would not recommend Southworth Ford. After I left the salesman that sold use the car (which was right there off to the side not saying a thing) called my wife and said there was a misunderstanding the truck was not sold they just put money down. My guess is they sold to a family member or a freind.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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