Deter Motor Company

4.9
(48 reviews)

Reviews

4.9
(48 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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2.0

End of lease support; nonexistent

I am seeing all these 5 star reviews. Has anyone ever tried to close out a lease with them @ the end of the contract. I'd recommend..... DON'T. Automated call in service, leave a message. NO RETURN calls to the message. Terrible

5.0

small dealer very nice peolpe

friendly easy in an out service smaller Local dealer I like the Place

5.0

Emergency help from Jeff Johnson (Service Manager

My wife and I were pulling a loaded trailer on I 80 when we suddenly lost nearly all power. We limped along for 10 miles and got to Deter Motor Company over the noon hour. Jeff Johnson greeted us and immediately helped diagnose our trouble and applied cleaner to the mass air flow sensor. I took it for a test drive and we were good to go! Jeff sent the can of cleaner along with us and 250 miles later we were home! Very thankful for Deter Motor Company and Jeff Johnson!

5.0

Fixed what I payed 4 way more Their the best!!!

Great service at a reasonable price, they worked with me on making payments on my vehicle service and still got it back to me very quick. I would definitely recommend Deter Motor Company to anyone for all your automotive needs!!

5.0

Great place to purchase a vehicle

Absolutely the best dealership around! Thanks so much to Chaz and Kate for all your help! Made the buying process quick and painless, appreciate it!

5.0

Chas is great

Great service Fast Easy purchase Did a great job with explaining features and not pressure sales like Baxter

Dealer response

Thank you so much for the great review of your experience at our dealership and especially with Chas! We are so very pleased that we could make your visit fast, easy and pressure-free, and we believe that's how every car buying experience should be. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Elvis Hass, GSM - determotorgsm@hotmail.com

5.0

A short story. Routine service and inspection

It was time for my routine service and inspection at the dealership. The process was over almost before it had time to get started.

Dealer response

Thanks so much for taking the time to leave us such a fantastic review, Ramon. It's great to hear you were in and out in no time. Please don't hestiate to let us know if we can do anything else for you. Julie Fischer, Service Manager - jfischer@determotor.com

5.0

Great Service Department

The Service Department was great, all I needed was an oil change and maintenance check, and they cover it all in excellent time, my wait time was short. Also let me know that even though my vehicle recommendations were for an oil change when the vehicle prompted me which was at over 6000 miles, that they recommended that I do it at 3000 to 4000 miles, which is when did that on my old vehicle.

Dealer response

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is satisfied with the service experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Julie Fischer, Service Manager

5.0

Great Service

Deter Motors has served the Atlantic, IA for 50 years and has always provided my family with friendly staff and prompt service.

Dealer response

Paul - Thank you for sharing your experience with us! Our team works incredibly hard to exemplify Deter Motor Co's commitment to customer service. Please continue to visit us whenever you have questions, and we'll continue to provide great service! Take care! Best, Julie Fischer, Service Manager

4.8

Buying exerience and upkeep.

The buying experience was easy with no pressure from the sales crew. The regular serviceing of my car was fast and friendly. Glad I bought my car at Deter Motors.

Dealer response

Kevin - We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers. Until we have the pleasure of working with you again please be sure to like us on Facebook. Best, Julie Fischer, Service Manager

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