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Imperial Chrysler Dodge Jeep RAM

(1,555 reviews)
Visit Imperial Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2020 state dealer award
View 7 awards
2020 state dealer award 2020 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 868-9422 (866) 868-9422
Used (866) 528-4413 (866) 528-4413
Service (855) 372-9688 (855) 372-9688

Reviews

(1,555 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Imperial Chrysler Dodge Jeep RAM from DealerRater.

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Awesome relaxed dealer

Imperial Cars is one of the best dealerships I have been to. The environment is really relaxed and your not pressured into buying a car. I really appreciate the service and was able to purchase my truck swiftly with no hassle and of course at a good price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for taking the time to share your kind words about Rick Panorese and your experience at Imperial Chrysler-Dodge-Jeep Ram. Rick Panorese and the entire staff here at Imperial truly appreciate iUS.Sincerely, Mike Penner General Manager General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

2016 Jeep Wrangler Unlimited

I walked into Imperial Jeep on 2/19 with the intent to purchase a 2016 Jeep Wrangler. I was greeted by Tim Donohue and was directed to Pedro. Although Pedro works for Ford he was very receptive and informative about my options, and to teaching me about all that the Jeep Wrangler has to offer. After choosing the car I wanted, him and Tim tried to find me the best deal possible. In all I had an awesome experience and would come back to purchase my next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for taking the time to share your kind words about Pedro Alvarez and your experience at Imperial Ford. Pedro and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler Dodge Ram Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

Great experience

Awesome place to go look for a car. Everybody there is extremly helpful and willing to help you find what you need or want. I would recommend them to anybody who is in search for a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for taking the time to share your kind words about Bill Shaw and your experience at Imperial Imperial Chrysler-Dodge-Ram-Jeep Bill Shaw and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

I wish I had came here first...

Because of where i live Imperial was the furthest point. So i had planned to visit them last if needed. I had saw three dealerships before I walked into Imperial Chrysler. I had a hard time finding what i was looking for not to mention the right price. But as soon as I walked in to Imperial i knew i was at the right place. The atmosphere was very relaxed and it had a homey feeling to it. They made Me, my wife and daughter feel at home at Imperial Chrysler. Easy to work with, very polite and they gave me a great deal on my Minivan. It was worth traveling 48 miles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

"I wish I had came here first...

Because of where i live Imperial was the furthest point. So i had planned to visit them last if needed. I had saw three dealerships before I walked into Imperial Chrysler. I had a hard time finding what i was looking for not to mention the right price. But as soon as I walked in to Imperial i knew i was at the right place. The atmosphere was very relaxed and it had a homey feeling to it. They made Me, my wife and daughter feel at home at Imperial Chrysler. Easy to work with, very polite and they gave me a great deal on my Minivan. It was worth traveling 48 miles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Joseph ladevala: Thank you for your business and for taking the time to share your kind words about your experience at Imperial Chrysler Dodge Jeep Ram. The entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope youi will refer your family, friends, colleagues, and acquaintances to us.

Excellent customer service!

Andy at Imperial made buying my Jeep a very smooth process. From the test drives to the paperwork, it was seamless. There was no pressure to buy and Andy could answer all of my questions. Everything that was promised was delivered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Deb: Thank you for your business and for taking the time to share your kind words about Andy Clair and your experience at Imperial Chrysler Dodge Jeep Ram. Andy and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

Routine oil change and air filter replacement

Purchased most of my vehicles here. The service and sales keep me coming back. The service dept gets you in and out quickly they take early weekend appointments so you can enjoy the rest of your day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dear Thomas Woloski: Thank you for your business and for taking the time to share your kind words about the Service Dept at Imperial Chrysler-Dodge-Ram-Jeep. The entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

Superior Sales Experience at Imperial

Tim was great to work with to purchase our new Jeep. From the moment he greeted us at the door to the moment I drove our new car off the lot, Tim was there at every step to ensure all of our expectations were met. Tim made the process very enjoyable and his customer service is second to none!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

To Sean, Rami and Tim:

To Sean, Rami and Tim thank you for making the car buying process simple and listening to my family's needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Mark Wesley: Thank you for your business and for taking the time to share your kind words about Sean,Rami and Tim. The entire staff here at Imperial Chrysler-Dodge Ram Jeep. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues and acquaintances to us.

Christian Narkiewich

I had the best experience here. Not only did my car dealer go out of his way to me my car in a fast and expedient manor. The people at this dealership are very kind and professional. My dealer was Joel Cohen. If you are looking to buy a new car, or lease one. I strongly suggest you go see him A.S.A.P. He was very understanding and helpful. Go see him TODAY!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business and for taking the time to share your kind words about Joel Cohen and your experience at Imperial Chrysler Dodge Jeep Ram. Joel and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.