Kelley Sales & Service

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
7 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    April 10, 2018

    Collision center poor service always had to bring it back, last time left repair shop no allignment 3 bent rims. Now its my issue. Horrible.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 14, 2016

    My total experience from walking in and meeting the staff to getting my keys has been top quality! Fast, friendly and fun! Very nice and knowledgeable... staff. I'm totally awestruck by Kelley Dodge! ill be back next time for sure and I'm sending all my family and friends here too!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • June 21, 2013

    I sent an inquiry to Kelley Sales & Service about a Jeep Patriot, thinking it couldn't hurt, that they wouldn't be able to beat the price that another... dealership had quoted me. I was SO wrong. Kelley Sales & Service came back, fought hard and beat the other dealers price. It was a painless process and the sales team made it fun and easy. They are very personable and easy to deal with. The paperwork process took half the time it would at another dealership. I really appreciate all the work Dominic and Mike did to make this deal happen for me and I am so happy with my Jeep!!! Thank you so much guys!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    March 30, 2015

    To be fair, I was introduced to Kelley in not the best of circumstances. I owned a "production evaluation run" Dodge that was clearly defective and Kelley... was the dealer who had to close Dodge's repurchase transaction. It was not pretty. Today I brought my Dodge back to them because I was concerned that rolling noises might indicate front end damage from this winter's hideous roads. After an inspection they reassured me that the car was undamaged. I was, however, traveling from New York to Vermont with my dog. They have a "no pets" policy. The result was that the dog and I had no choice but to loiter in the parking lot in 40 degree weather for well over an hour. Not a good way to treat a customer (or his dog). A good reason not be Kelley's customer.

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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 25, 2013

    We happen to find ourselves in a tight spot to get a vechicle for our son. the whole staff at Kelly were so very helpful. They took the time and effort... to really find my son exactally the right truck for him. We can't thank them enough. These people really do care about you and your buying experience. They are there for you, not just your money. Your dealership truely is and should be the STANDARD for all dealerships/.Thank you so much!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 17, 2013

    I did a lot of research on what I wanted for a car over the past 6 months and I knew exactly what I wanted to buy. I chose the Dodge Journey and though... it is not a big money maker for the company in general my salesman did not try to sway me toward anything else. Dominic was very helpful and will be highly recommended by me.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 3, 2011

    I had a great experience buying my CX-9 from Kelley Auto. The process was quick and easy and they didn't try to rip me off.

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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    ~ Congratulations and Thank You! I appreciate your confidence and your business very much. Kelley Sales & Service