McCue Chevrolet

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
110 lifetime reviews.

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  • 5.0 out of 5
    December 11, 2020

    They were great and the new tires really make a difference.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 24, 2020

    Great service all the way around. Steve Donovan is the best!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • October 6, 2015

    This is long overdue, but my boyfriend and I went to get him a new car and we worked with Joe on the basis of a recommendation from our friend Kim. First... of all, Joe is probably the nicest human I've ever met. And he was EXTREMELY helpful in deciding whether to lease or buy and he gave us the pros and cons of each option. It truly seemed like he wanted us to get the best deal possible and have the best situation possible. What a great experience, will be going back there in the future.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5 star review and for the positive feedback! We are happy you are enjoying your new vehicle.

  • 1.0 out of 5
    September 30, 2020

    The sales manager provided false pricing information discovered after traveling long distance to purchase a vehicle. The salesman was not prepared with... offers and vehicles as promised upon arrival. Once a deposit was given, the sales staff and manager did not communicate and did not return calls and texts. The dealer failed to deliver the vehicle. We are very disappointed with the customer service and complete lack of communication.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 14, 2020

    I went in for a routine recall notice and was surprised at the excellent customer service I received. Even with all the challenges of COVID-19 Bill was... cheerful, friendly knowledgeable and professional. I appreciated his efforts to thoroughly explain everything and make the experience pleasant- thank you Bill and Don McCue.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 7, 2020

    I have been a customer of Don McCue for over 10 years now even though we moved 50 minutes away. I love the quality of work and the friendly customer... service. I have referred many to Don McCue Chevrolet.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    August 14, 2020

    Check engine light on. Called dealer who surprisingly said to come on over. Had to wait about two hours to get started, another hour or so to completed... the repair. Was very happy to get it done the same day!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 1, 2020

    It is always a pleasure to do business with Michael Papa at Don McCue.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 8, 2020

    I'm not in the market to purchase now but when I am I'll be shopping at McCue Chevy in St Charles, IL!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 26, 2020

    I wish I could leave a 0. I have never been more disgusted. I have an extended warranty that is barely expired and was never told it was coming close... to expiration. I asked why I was not told and response was you were not even notified because it just happened. I am still paying for my extended warranty yet it is canceled. You dont have my warranty information readily availability. I'm charged $135 for nothing to be fixed, just to be told what the problem is. The same part the is broken now broke 2 years ago but that some how doesn't matter. I have bought three new cars from you, my parents have bought multiple cars from you. You have lost all of our business. I'm at a loss for words and am utterly disgusted.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
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