Mercedes-Benz of Valencia

I like that you had a selection and that ev in sales was able to locate some other options and had a car shipped to us, though we did not buy the used van, we did come back and buy a new one. I want to say the whole place made us feel welcomed from the moment we stepped on to the lot

I would like to thank Joseph Aguila, Sidney Woolen, and Kasra Foroutan for their help with my recent Mercedes-Benz purchase. Joseph was my salesperson and stayed in communication throughout the process. He was friendly, professional, and always available when I had questions about the vehicle. Sidney helped structure the deal and worked with Joseph to get everything completed. He was straightforward and helpful whenever additional information was needed. The person who really impressed me after the sale was Kasra Foroutan. I had been promised a part for the vehicle, and rather than letting the issue fall through the cracks, he personally made sure it was located and shipped to me. That level of follow-through is something customers remember and appreciate. Buying a vehicle is a major decision, and good customer service matters. Joseph, Sidney, and Kasra all contributed to making sure I got into the vehicle I wanted and that outstanding items were taken care of afterward. Thank you all for your assistance and professionalism.

My Sales executive, Joseph Aquila, was professional in all regards and exceptionally helpful. Moreover, the Finance Manager, Roddy Masihi, was equally helpful and accommodating in all respects. I would recommend the dealership without hesitation or reservation.

Fantastic customer service! They took great care of my Sprinter van and kept me in the loop w/ the service from the get go. Turned the vehicle around very quickly. Definitely the best Mercedes dealership SoCal I highly recommend.

Excellent service, great communication with me, and timely. Very professional and I also appreciated the video inspection to see everything rather than just a piece of paper.

My service writer Tamir was super helpful and the technician was very knowledgeable and explained everything thoroughly

The Service team really took care of my wife’s vehicle and they even provided a loaner while the repairs were being made

I’ve been a customer for years, I have serviced all my Mercedes here and I’m very happy, customer service is great and I appreciate good communication.

Great experience, staff was very helpful and answered all my questions! Big thank you to Trisha for going above and beyond!

We had a positive experience at the dealership. The sales consultant Joseph was very pleasant, professional and knowledgeable. Thank you, Joseph