Freeway Ford

It was my first experience there. Was excellent and I would recommend to others. Completed the work under the estimated time. Thanks again for the great service! Steve Challeen

I had a recall fix at this dealer for my 2015 Ford Explorer. The scheduling assistant was very friendly over the phone, they got the job done in a few hours, and they provided a courtesy shuttle to and from my house.

I had brought my truck in for a couple recalls and general maintenance. I also told them I had a small oil leak on my driveway. They told me it was only a seal needed on the oil plug. Less than one week later I was back now with a much larger oil leak on my driveway. Now I was told that I needed a different part replaced for an additional $400.00. I find it hard to understand how in less than 1 week after service, that this new leak suddenly appeared and was to be repaired on my dime.

Dealer service/repair is always spendy but the service I got was quick, with no appointment needed; the recommended further repairs only only confirmed what I already knew, nothing new

I will do anything to avoid going to Freeway Ford ever again. Mr. Gustafson is consistently rude and condescending in manner and tone, interrupting, cutting off and speaking over me and other clients. He quickly escalates a conversation into a shouting match. Over the four years since I purchased my vehicle here, Mr. Gustafson has repeatedly demonstrated a lack of respect for vehicle owners, and a lack of caring about the vehicle itself. He has, perhaps single-handedly, managed to turn me against the Ford Company for life.

I received excellent service well I was there today getting my oil changed and tires rotated. I will be back the next time I need service.

Service was complete and fast. Representatives called with information during service and were honest about cost and service necessity. Will likely return. Only negative: representative (different employee than I worked with day of service) called at 6:30 pm the day after service asking me to fill out a review. This was not appreciated.

Great costumer service, to the extent that I have not had the desire to try any other dealer for the last ten years and counting.

Great and fast buying experience. Car was ready when I showed up for the test drive. Shane is great to work with - helped us get into the family van that we really needed and gave us a fair price for our beloved SUV Great dealership experience.

It was a fast and friendly experience! Will go back! Took the time to show me what was wrong and needed fixing in my vehicle!