Reviews
Write a reviewGreat experience
I had a great experience working with Tad Meyer to lease my car. I will definitely recommend Freeway Ford to all my family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Re, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
have good discount, and good services
Nolan, and his team have the time to explain how the process work and give all the options available, this is my second car on freeway ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great staff and service
Freeway made my experience easy and enjoyable. I will continue to visit Freeway Ford for all my Auto needs. The staff is genuine and will go out of their way to be sure your needs are met.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Excellent!!
Aaron, Rachel and Shane were amazing! Financing only took about 20 minutes. 2nd Escape from Freeway Ford, I will never go to another dealer!Shane
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Great experience buying my new car. Sales manager and Tim...
Great experience buying my new car. Sales manager and Tim Ross were awesome. They worked until I got my my new 2019 Escape and left
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind words and congratulations on your new vehicle! It is great to hear our Staff took such great care of you! We hope to see you here again!
Regular oil change and engine oil leak repair
An engine oil leak was detected during my routine oil change. The location of the oil leak was discovered and the repair was recommended with the estimated total cost for the repair. I knew the danger of not taking care of this , so I scheduled the repair to be completed without delay. The repair was completed in one service day, although the estimated time for completion was four days because of the Christmas holidays. I was immediately notified when the repair was completed and picked up my Ford Escape the same day. The timing was very convenient, since my daughter was visiting within a few days. I was very happy with the repair and the time it took and would recommend Freeway Ford for servicing your vehicle. Dick Kielty
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kielty, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Tim was great!
Bought a new expedition from Tim Ross and it was a great experience. I highly recommend buying a car from him, honest, prompt and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind words and congratulations on your new vehicle! If there is anything else we can do to assist you, please let us know! Take care!
Quick and easy!
I walked in, was immediately addressed, they made nice conversation, provided my service much faster than anticipated! I brought things to work on while I waited and didn't have time to do them. 😊
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy we could make your experience a positive one! We hope you continue to choose Freeway Ford for all your vehicle needs! Take care!
Great Customer Service
This review refers only to my recent visit. The quick lane was busy but over two hours for an oil change and tire rotation was a bit excessive especially considering I had the work done in the 'Quick Lane'. The guy who waited on me was the absolute best I've experienced at Freeway Ford. According to my invoice, I believe his name is Richard Stack. I never expected a guy as nice as he was at Freeway Ford. I followed up with a phone call regarding a low battery test result attached to the invoice. The guy I spoke to, unidentified, was courteous and thoroughly explained what the test result meant. This recent experience with Ford was by far my best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Deborah, thank you for your wonderful response to the quality of service our Staff provides! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Randy McD
Done quickly, great quality and very friendly. Change oil, rotated tires and check everything else. Would tell other about visit and would return in future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Thank you so much for being one of our valued guests and we look forward to your next visit!