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Freeway Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–5:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (952) 395-3024 (952) 395-3024
Used (952) 395-2993 (952) 395-2993
Service (952) 395-3040 (952) 395-3040

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeway Ford from DealerRater.

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Hi. Rick was awesome. He made me feel welcome when I...

Hi. Rick was awesome. He made me feel welcome when I walked through the doors. He worked hard to get me a car. I still can’t believe it. I’m in a daze. Thank you so much. Rick is very cool. Thank you Freeway Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Lmw8409765, thank you for your kind review; we are happy to pass along your comments to the team here at Freeway Ford! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

A smooth experience

From the start, Nolan was a pleasure to work with, patiently answering numerous questions and staying in touch while I searched elsewhere. I ultimately landed back at Freeway Ford because of the ease in dealing with him. A great job all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kjub175, thank you for your kind review; we are happy to pass along your comments to the team here at Freeway Ford! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Very satisfied.

My sales was very knowledgeable and enthused about the Ecosport. All the reps there were friendly. When I decided to lease the car, they were quick to process the paperwork.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New F-150

I submitted a request through ADP/Truecar for a new F-150 and was contacted back by Freeway Ford. Initially I thought I knew what model and trim I wanted but after working with Freeway, we found a truck that had what I wanted and they were able to get it for me. I'm very happy with the results and would recommend others to try out Freeway Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Speterson4, we're happy you found our staff to be so supportive during your experience here at Freeway Ford. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Awesome place! Shane was so helpful and helped me find...

Awesome place! Shane was so helpful and helped me find the right vehicle for me. Would highly recommend to anyone looking for their next car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The people are kind and respectful. They try to help you...

The people are kind and respectful. They try to help you as best they can and answer your questions as best they can. Overall, nice people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly, honest, and helpful.

I had an excellent experience buying a Ford Escape from Nolan. He was friendly and helpful while being honest and upfront with what we were looking at. When we looked at a car that was outside of my budget, he worked hard to get me a model that was closer to what I was looking for. I'm excited to return to Freeway Ford in the future when I have autobuying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Big FAIL! Service didn't follow through!

I got a call my car was ready. I came to the dealership to get my car, and it turns out they weren't done. I waited an hour and finally demanded my keys as I had an appointment.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They have nice and professional sales and the nice and...

They have nice and professional sales and the nice and safety car . I will come back again and will introduce my friends to go for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Excellent sales team. Very responsive to every request....

Excellent sales team. Very responsive to every request. Sales person was able to follow through on all my requests. I would definitely recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!