Reviews
Write a reviewFalse advertising
I was at Freeway Ford today looking at and driving a 2019 Mustang Bullitt that they had advertised on their website for $45,459. I drove and loved the car but when we stated talking price, Shane, one of the salesmen wanted me to pay MSRP. I'm not sure why they think people are stupid enough to pay MSRP. This is false advertising and made me a lifelong enemy of these people. Funny thing is, I had the cash to pay for it.
- Customer service
- 1.0
- Buying process
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- Quality of repair
- 1.0
- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
A smooth experience
From the start, Nolan was a pleasure to work with, patiently answering numerous questions and staying in touch while I searched elsewhere. I ultimately landed back at Freeway Ford because of the ease in dealing with him. A great job all around.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Kjub175, thank you for your kind review; we are happy to pass along your comments to the team here at Freeway Ford! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Hi. Rick was awesome. He made me feel welcome when I...
Hi. Rick was awesome. He made me feel welcome when I walked through the doors. He worked hard to get me a car. I still can’t believe it. I’m in a daze. Thank you so much. Rick is very cool. Thank you Freeway Ford.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Lmw8409765, thank you for your kind review; we are happy to pass along your comments to the team here at Freeway Ford! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Very satisfied.
My sales was very knowledgeable and enthused about the Ecosport. All the reps there were friendly. When I decided to lease the car, they were quick to process the paperwork.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
New F-150
I submitted a request through ADP/Truecar for a new F-150 and was contacted back by Freeway Ford. Initially I thought I knew what model and trim I wanted but after working with Freeway, we found a truck that had what I wanted and they were able to get it for me. I'm very happy with the results and would recommend others to try out Freeway Ford.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Speterson4, we're happy you found our staff to be so supportive during your experience here at Freeway Ford. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
The people are kind and respectful. They try to help you...
The people are kind and respectful. They try to help you as best they can and answer your questions as best they can. Overall, nice people.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome place! Shane was so helpful and helped me find...
Awesome place! Shane was so helpful and helped me find the right vehicle for me. Would highly recommend to anyone looking for their next car!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly, honest, and helpful.
I had an excellent experience buying a Ford Escape from Nolan. He was friendly and helpful while being honest and upfront with what we were looking at. When we looked at a car that was outside of my budget, he worked hard to get me a model that was closer to what I was looking for. I'm excited to return to Freeway Ford in the future when I have autobuying needs.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Excellent sales team. Very responsive to every request....
Excellent sales team. Very responsive to every request. Sales person was able to follow through on all my requests. I would definitely recommend this dealership to others.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
They have nice and professional sales and the nice and...
They have nice and professional sales and the nice and safety car . I will come back again and will introduce my friends to go for sure.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!