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Freeway Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–5:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (952) 395-3024 (952) 395-3024
Used (952) 395-2993 (952) 395-2993
Service (952) 395-3040 (952) 395-3040

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeway Ford from DealerRater.

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Helpful and knowledgeable

I'm glad they are so thorough in their work on my Ford Fusion. Since it's a hybrid, I don't really trust other repair shops to understand all the systems it uses. Freeway Ford folks are businesslike while also being caring and helpful. Thanks!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

W, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! We're always here to help you out if you need more help on your Ford Fusion! Thank you so much for being one of our valued guests and we look forward to your next visit!

Great people Great experience

Easy to to business and always what I need Efficient process and always the correct items repaired I love Ford smart app it works well

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind words and congratulations on your new Ford Ranger! We're happy to pass along the comments to the team here at Freeway Ford! Please let us know if there is ever anything else we can do for you! Safe travels!

Buying a new Ford ranger

Freeway Ford gets 5 stars. All the sales staff were terrific and went out of their way to make my buying experience a great one!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

service. I had a coupon and it was time for a tune-up.

everyone treats me nice, I am in and out in good time. I know whatever service I get it will be done correctly. I bought my car from Freeway Ford and have always used Freeway Ford for my service.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello we're so pleased to hear that everything was completed so quickly! Your satisfaction means a lot to us, and we truly appreciate you choosing Freeway Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!

Great dealer!

Nolan and Greg were great to work with. I got what I wanted and they gave me a great deal on trade-in thank you so much! I would definitely recommend this dealer!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

B, thank you for your kind words and congratulations on your new vehicle! We're happy that Nolan and Greg were able to make it a pleasant experience for you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great service

Really appreciate the staff and work they do. Honest and trustworthy. Go Dean and Jeremy. Only place I’ll go for diesel work. Go Dean

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

We have been buying from Freeway Ford for many years and...

We have been buying from Freeway Ford for many years and are always treated well. our regular salesperson retired and Rick did a great job filling his shoes. Can't thank you enough for the great experience with our recent purchase!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Pat, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Great 1st impression

Friendly staff, clean garage, great waiting room where you can watch your vehicle being serviced. Great 1st visit. I will be back for future maintenance.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're glad you enjoyed your experience with us! We try to provide all of our guests with a great atmosphere and quality work that you can trust. We hope to see you here again down the road!

Exceptional and Amazing

It is such a refreshing change to do business with professionals that are passionate about what they do. Colleen is routinely my “go-to” advisor. She is absolutely tremendous. Her breadth and depth of vehicle knowledge is comforting. It quells a lot of anxiety when an advisor such as she, can walk up, tell you exactly whats right or wrong, and how to remedy the situation. She makes customer service and satisfaction effortless. I also got the pleasure of working with Rick during my last visit. I enjoyed our conversation, I also appreciate that in his pointing out of a service that will need to be done down the road that he gave a realistic timeline rather than use scare tactics like other shops are known to do. Thank you again for the wonderful experience.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your great comments about Colleen and Rick! We're glad we could be of service to you, and we hope you continue to choose us for all your automotive needs. Thanks again!

Oil change

Always great with you guys. Easy to set appointment, quick, well taken care of. Great advice on other areas of car. Will certainly recommend and come back.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, your comments keep us motivated and working hard for all our guests! Thank you again for choosing Freeway Ford, and we hope to see you again soon!