Reviews
Write a reviewGood Service thanks to Dean
Decided to try Freeway Ford in Bloomington MN instead, great service working with Dean Gustafson. Asked if I needed a ride, called me when work had been done. Friendly staff inside. Everything needed, got done. I will continue to take my car there for service, honest and friendly.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Matt, we're pleased to hear everything was completed to your satisfaction! Thank you for taking the time to let us know about your experience with Dean and the team here at Freeway Ford. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ausome
I have been coming to Freeway Ford for years because of their great service. I know I can depend on them for honesty and good care for my car. I know when I come in for service that I will be handled with expediency. It is great to be able to come in, get my service done and trust in that service. I am treated like I matter and it is a very pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction means a lot to us, and we truly appreciate you choosing Freeway Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
Oil Change, at Fastlane
I have used Fastlane for all of my oil changes, the last five or six years and have always been treated as quickly as possible. Going to the appointment process is something I like.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Truck
Great job and very good service. Everybody did a very good job the service was terrific. My truck was done in a timely matter. And I love the location close to work right off the freeway thank you very much.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
Had a few minor repairs to take care of.
Had a few minor repairs to take care of. Dean was helpful, kept me informed and got me out the door in a reasonable amount of time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rodger, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
Rick was great.
We found just the Escape that fit my needs best with the features I wanted. This is the fifth Ford I have bought form Freeway Ford/
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Customer Service
I Have Purchased Many Cars In The Past, And The Sales Process At This Dealership Was Awesome. The Entire Staff Was Over The Top On There Attention To Your Needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, your comments keep us motivated and working hard for all our guests! We are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!
Mark was Great
Mark Sloper helped us out in a friendly and professional manner. He got us in and got our fuel pump replaced quickly and dealt with our after market warranty. Mark is a problem solver....which is hard to find now days. Thanks Mark!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jaune, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Mark! We'll be sure to pass along the kind words to him and everyone at Freeway Ford! Please let us know if there is ever anything else we can do for you! Safe travels!
Excellant!!!
Friendly, fast, convenient service offered with a big smile. I am happy to recommend the service to others. Sorry this review fails the word length.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
Very positive
Excellent, friendly service; but I hate these reviews where I need to write a minimum numbers of words in order to even submit my feedback
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!