Freeway Ford

Painless, easy, and low-hassle. I was able to trade in my Cruze for a Fiesta with no money down and drive away with a new car in the same day. Definitely the best experience I've had buying a car so far. Walter was very professional and helped me get the exact car I was looking for, and took care to follow up and make sure I got what I needed. Lincoln in the finance area also helped land a good service plan for the car as well.

I brought my SUV in Monday at 7 and the service department was very, very busy. I needed two new front tires and they were to be ordered and in stock on Tuesday when I came back for the tire mounts and balance. However, when I arrived, the tires were not in and I had to come back two hours later. Again the service desk was unusually busy and congested. No big deal but, I have always had quicker service than this.

service ok..................not sure what else I can say. Salesmen were good but did not call me when promised.. no more to say service was friendly

I took my 2014 Ford Cmax hybrid (nearly 95,000 miles) to Freeway Ford service because it had started to make a strange noise when it was regenerating the battery while idling. The reason I picked Freeway Ford is because they had very good service reviews on this site! It understandably took a couple hours for them to diagnose the issue but it turns out there was a major problem with the transmission that required a replacement (still in progress.) Thankfully, the replacement will be covered since the hybrid has a 100,000 mile warranty, and my service advisor, Dean Gustafson, was great about getting a loaner for me (covered by Ford) because I had to go out of town for the weekend. I'm looking forward to getting my vehicle back and will review again after that, but wanted to share that it had been a really good experience so far. (Shout-out also to Loretta in service reception who was super nice!)

Service was excellent. Quality of work great. But I found the pricing for services confusing and a little misleading. Pricing should be clearer. Was impressed with the accuracy of service time estimate.

Colleen was very knowledgeable , helpful to me. I have faith in her recommendations. Her helpfulness would make me come back and I would recommend your service department. I miss WADE and Phil.

Paul checked me in and told me it would 1 to 1 1/2 hours and it was completed. He was very helpful when I asked about having my door repaired and gave me the name/address/phone number-very helpful.

Fixed my truck in a timely manner and explained everything they did. Service was very good. washed my truck and left it very clean. thanks

I enjoyed my visit with the salesman Jackie was very nice and understanding and worked with me to get me a car very nice salesman

Found the vehicle I wanted online, called the dealership and picked it up that weekend. Bobby was my salesman. Although new to their sales team, Bobby was quick to find information he didn’t have, very personable, and a valued asset to the dealership, in my opinion. He even brought me a thing my wife had made for the mirror that I had forgotten in my trade vehicle. Finance guy was great and incredibly efficient at what he does. Right vehicle, right pricing, I’ll be back.