Reviews
Write a reviewIt was great I told them what I wanted and they made it happ
Every body was nice and helpful they did a good job at explaining the features on the truck didn't try to sell me something I didn't want.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope you continue to choose Freeway Ford for all your vehicle needs! Take care!
Great people
Jack and Barry were awesome, patient and very accomdating. We worked through the process and came to a mutual beneficial agreement . Thank you so much!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Your satisfaction means a lot to us, and we truly appreciate you choosing Freeway Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you so much for being one of our valued guests and we look forward to your next visit!
Excellent customer service
Scheduling a service that was covered under my warranty was easy and fit into my schedule. The staff were efficient and got me through the process quickly. I was pleasantly surprised by the BONUS. A car wash!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad we could take great care of you! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Please don't hesitate to reach out to us if there's anything more we can do!
Excellent Service
I brought my truck in to have the Advancetrac serviced. The problem was with the throttle body which apparently isn't covered under the power train warranty (not very happy with Ford about that). Brian the service mgr was very empathetic with the situation and really took care of us. I was happy with the service that they provided and the truck is working great. The work was completed in a timely manner as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Greg, thank you for your great comments about the quality of service our staff provides! We're glad Brian could help you out, and we are always more than happy to assist you if anything else comes up. Thanks again for your business!
Very good service
The salesman and finance person were very knowledable and helpful in choosing a vehicle. I would Freeway Ford to any and all of my family and friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're glad our team was able to assist you in finding the right vehicle! We appreciate your positive comments, and we're always more than happy to help if anything comes up. Take care!
Excellent service provided by Nolan
Found exactly what I was looking for at Freeway Ford. Nolan was very helpful in his knowledge of their inventory. Easy transition when I changed my mind after being close to closing on one vehicle. Nolan quickly found a better fit for me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're glad Nolan was able to assist you in finding the right vehicle! We appreciate your positive comments, and we're always more than happy to help if anything comes up. Take care!
Above and Beyond
It's kind of nice going to a great service area when you have to go to a dealership with related repairs instead of the standard auto repair shop. Our Explorer had a few various Ford Explorer specific problems that they were able to fix and run diagnostics for future reference. I bump that up against what prior auto shops have told me and found they really didn't know and needed to rip everything apart, then would need to order the Ford part anyway. so if you want to go to a dealership and get it done right the 1st time without leaving your car for a week, I recommend Freeway Ford - it was a very positive experience. It beats Tousley, Midway and a third one up in Brooklyn Park I cant remember- hands down.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your great comments about the quality of service our staff provides! We're glad we could help you out, and we are always more than happy to assist you if anything else comes up. Thanks again for your business!
2018 Escape
I feel the service provided was done correctly. I still double check when I return home, that’s the habit of a former mechanic. The staff are friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello James, thank you for sharing your experience! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
great
The purchase process was smooth and very enjoyable but this review form is tedious. Freeway has always been great in both sales and service over the past 35 years I have been going there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're glad to hear you've been such a long-running customer. We hope to continue providing you stellar service in the future!
sent hevicle in for recalls and and alignment.
Tyler did a great job, got the repairs completed as promised! Delivers on his promise. would definitely recommend this dealer! From the General Manager Rob Stewart on down the line this dealer has delivered.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Anthony, we're pleased to hear Tyler completed everything to your satisfaction! We hope to continue providing you with stellar service in the future!
