Skip to main content

Freeway Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–5:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (952) 395-3024 (952) 395-3024
Used (952) 395-2993 (952) 395-2993
Service (952) 395-3040 (952) 395-3040

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeway Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

It was great I told them what I wanted and they made it happ

Every body was nice and helpful they did a good job at explaining the features on the truck didn't try to sell me something I didn't want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope you continue to choose Freeway Ford for all your vehicle needs! Take care!

Great people

Jack and Barry were awesome, patient and very accomdating. We worked through the process and came to a mutual beneficial agreement . Thank you so much!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Freeway Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you so much for being one of our valued guests and we look forward to your next visit!

Excellent customer service

Scheduling a service that was covered under my warranty was easy and fit into my schedule. The staff were efficient and got me through the process quickly. I was pleasantly surprised by the BONUS. A car wash!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad we could take great care of you! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Please don't hesitate to reach out to us if there's anything more we can do!

Excellent Service

I brought my truck in to have the Advancetrac serviced. The problem was with the throttle body which apparently isn't covered under the power train warranty (not very happy with Ford about that). Brian the service mgr was very empathetic with the situation and really took care of us. I was happy with the service that they provided and the truck is working great. The work was completed in a timely manner as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Greg, thank you for your great comments about the quality of service our staff provides! We're glad Brian could help you out, and we are always more than happy to assist you if anything else comes up. Thanks again for your business!

Very good service

The salesman and finance person were very knowledable and helpful in choosing a vehicle. I would Freeway Ford to any and all of my family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're glad our team was able to assist you in finding the right vehicle! We appreciate your positive comments, and we're always more than happy to help if anything comes up. Take care!

Excellent service provided by Nolan

Found exactly what I was looking for at Freeway Ford. Nolan was very helpful in his knowledge of their inventory. Easy transition when I changed my mind after being close to closing on one vehicle. Nolan quickly found a better fit for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're glad Nolan was able to assist you in finding the right vehicle! We appreciate your positive comments, and we're always more than happy to help if anything comes up. Take care!

Above and Beyond

It's kind of nice going to a great service area when you have to go to a dealership with related repairs instead of the standard auto repair shop. Our Explorer had a few various Ford Explorer specific problems that they were able to fix and run diagnostics for future reference. I bump that up against what prior auto shops have told me and found they really didn't know and needed to rip everything apart, then would need to order the Ford part anyway. so if you want to go to a dealership and get it done right the 1st time without leaving your car for a week, I recommend Freeway Ford - it was a very positive experience. It beats Tousley, Midway and a third one up in Brooklyn Park I cant remember- hands down.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your great comments about the quality of service our staff provides! We're glad we could help you out, and we are always more than happy to assist you if anything else comes up. Thanks again for your business!

2018 Escape

I feel the service provided was done correctly. I still double check when I return home, that’s the habit of a former mechanic. The staff are friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello James, thank you for sharing your experience! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

great

The purchase process was smooth and very enjoyable but this review form is tedious. Freeway has always been great in both sales and service over the past 35 years I have been going there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're glad to hear you've been such a long-running customer. We hope to continue providing you stellar service in the future!

sent hevicle in for recalls and and alignment.

Tyler did a great job, got the repairs completed as promised! Delivers on his promise. would definitely recommend this dealer! From the General Manager Rob Stewart on down the line this dealer has delivered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Anthony, we're pleased to hear Tyler completed everything to your satisfaction! We hope to continue providing you with stellar service in the future!