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Freeway Ford

(1,201 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–5:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (952) 395-3024 (952) 395-3024
Used (952) 395-2993 (952) 395-2993
Service (952) 395-3040 (952) 395-3040

Reviews

(1,201 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeway Ford from DealerRater.

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Great Experience

Fixed my truck in a timely manner and explained everything they did. Service was very good. washed my truck and left it very clean. thanks

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us your response to our Staff's outstanding service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

Great experience

Very easy to work with. Good selection of trucks. Recommend. We purchased two vehicles and will visit them again when tume to buy another. Nice.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

Certified Pre-Owned F-150

Found the vehicle I wanted online, called the dealership and picked it up that weekend. Bobby was my salesman. Although new to their sales team, Bobby was quick to find information he didn’t have, very personable, and a valued asset to the dealership, in my opinion. He even brought me a thing my wife had made for the mirror that I had forgotten in my trade vehicle. Finance guy was great and incredibly efficient at what he does. Right vehicle, right pricing, I’ll be back.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Steve, thank you for taking the time out of your day to tell us about your experience. We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care!

Efficent

As a busy executive, I showed up on the lot knowing what I wanted and the fair market value of the options available. The team didn't waste my time on longwinded negotiations. I considered the options overnight, called Nolan at 4 pm the following day (Friday), and drove the car off the lot by 5;30.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy we could make your experience a positive one! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Excellent

Great customer service, staff was very friendly, they were able to answer all of my questions offered, great discounts, and went over the top to get us qualified.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to comment on our staff's outstanding customer service! Please don't hesitate to reach out if you have further questions; we're always happy to take care of your vehicle needs. Thanks again!

Awesome

I had a great experience with Freeway Ford, I upgraded and to a new truck and everything went so smoothly. It was a great place to buy a new truck.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ramsey, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

new cars sale

Patrick, Glen and Rob very very accommodating. Being a long time ford customer, I was pleased how Ford and Freeway Ford handled the replacement of my Escape.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

Smooth and painless

Test drove one truck and leased it We love our Ford Trucks and cars Walter and Fernando were excellent Very knowledgeable and patient We are very happy with our decision

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

New car Sales

Great job. Quick to the point and completely upfront with all of their dealings . Tim did a great job and the transition to Patrick was just great.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jim, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If there is anything else we can do to assist you, please let us know! Take care!

Job well done

Service and recall work done on a timely basis, and appears to work fine for the first 1,500 miles (this past week-end). Will come again.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!