Freeway Ford

Very helpful and service was great and vehicle was ready when promised. Would highly recommend the service department, ans the service process. test test test

Thorough in the service department. Took care of the problem I presented to them and worked it. Kept me informed along the way from start to finish.

I have a beautiful, 19 year old F-250 Super Duty Crew Cab I bought new in the fall of 2000 from Freeway Ford. I've never trusted anyone else to service the truck I call "SuperGirl" because they know what they are doing, they get it done right, and they always know that truck repairs aren't cheap so let's make sure we do the best job we can for the customer. I hate to buy truck repairs, but when they need to be done, Super Girl always gets taken to Freeway.

I like to do my own car work, but sometimes I just can't diagnose the problems. I told this to Tyler at Freeway Ford and they performed their diagnosis and let me know what repair they would do. They provided me a full parts list as well as an estimate on the work. Tyler even answered my service questions about which bolts I should be replacing and a recommendation on adjusting my service intervals. I was really pleased with the attention they provided even knowing I wasn't going to have them do the service so I made sure to at least purchase the parts from them.

We hate getting work done on cars, that is why we bring our vehicles to Freeway Ford for regular oil changes and routine maintenance. Walter has helped us the past few times and the experience is great. Thank you Walter and Freeway Ford.

My car was not ready as initially promised, but the rep went the extra mile to ensure I had a rental ready with minimal delay. He also washed my car TWICE, as it had sat outside all weekend. 2 other items to note: 1) I never received followup phone calls, for either checking on the initial appt., nor when it was finally finished the following day. I had to initiate a phone call to check status each time. 2) Each time I called the service dept. (3 times to sched. appt, and each status check), I was placed on hold for an EXCESSIVE amount of time. Once as long as 10 minutes. That MUST be improved!!!

I dropped my truck off for an oil change and had some questions about my four wheel drive and how to properly engage the four wheel drive. The quick lane sales person was very helpful in explaining how to engage the four wheel drive. They also were able to get my truck in quickly

Everyone at Ford we interacted with was friendly, helpful. Overall we had great customer service experience. Brian was very diligent in finding us the vehicle that we wanted and made it a smooth transition into the new vehicle.

Helpful staff and friendly group. Good selection and pricing. Thanks for making our car buying experience a pleasant one. Much appreciated. Quality event. We will be back.

Last service brakes were looking old rotors rusty so we redid them at this service and fixed bumper that was loose love the early morning hours can drop and go and complete your day and come back for your car