Reviews
Write a reviewThis is the first time i had the best serivce. Jonathan Fren
Jonathan Fren give great service and this is the Best service I have got out of freeway ford. Much Better then Walter. Will be back
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we can do for you! Safe travels!
Helpful Advisor
Walter Odell took time and care showing me tips on using digital computer accessories on my 2018 Fusion. He was very patient and professional. I much appreciated his assistance!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Val, we appreciate your feedback of our Staff's outstanding service! It is great to hear our Staff took such great care of you! We hope to see you here again!
Anthony and Glen
Anthony and Glen were awesome to work with. Have got several cars from Freeway Ford and will continue to do business with them in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're pleased to hear everything was completed to your satisfaction! Thanks again for your business! Take care!
Every mechanic is entitled to a bad day but why me?
Brought in for a recall and after picking up truck the check engine light was on and it had hardly any power in fact it wouldn’t start two separate time unless it was continuous turned over about 6 or more times. Brought it back and they fixed the mistake made when doing the recall. Today day 1 driving it and started ok so that’s good. Never had a bit of trouble with it until it needed that recall done. Never a light on, on the dash or nothing.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Becky, thanks so much for taking the time to share your experience! We appreciate the positive review and look forward to seeing you again!
New car purchase
Fernando did a great job communicating with us all the way. Answered all questions in a timely efficient way. Everyone was helpful friendly from sales to management.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We pride ourselves in offering quality service in a timely manner. We appreciate your feedback and look forward to servicing you in the future.
Freeway Ford did me right!!
I had thd unfortunate experience of having my car die while traveling and had to have my car towed go the dealership. Before I knew if my car was salvageable, I scouted the parking lot to see what options were available, just in case. Well, I had a nice smiling salesman named Rick Ski in the parking lot, who gave me his card and said let him know if my car didn't work out. Well it didn't work out!! I called Rick and he started working on a car for me while I was still at work!! He got me a better deal than I originally was looking at and even dropped my rental car off! Rick was down to earth, honest and took care real.good care of me!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Danabrew, we really appreciate your positive review! It's good to know that you felt well taken care of during your purchase. Come see us again!
2 vehicle leased
I love freeway ford! The people are great and very helpful! This is my second lease from Brian and I will be back for the third!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! Thanks for the review! We're happy to hear that you were satisfied with your purchasing experience. Let us know if there's anything else we can do for you. Have a nice day!
Muffler
The time to get in for service was over a week, which seemed like too long to get in. Was happy that after I left and my engine light went one that I was helped right away.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great experience!!
Had a very pleasant experience trading in 2 F150 trucks for a 2016 Sport F-150 in new condition. Bill Archuleta was terrific to work with. Highly recommend!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Gary, we’re happy to see you had a pleasant experience at our dealership. We certainly value your business. Have a great day!
Service department
I"m very pleased with the service I received from all of the staff. I could not ask for better service. Jonathan explains everything and in a manner that some of the mature females are able to comprehend and informs me what will need to be addressed in the future. Thank you Inge Marie Poulsen
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the review! We're glad to hear that you are happy with the service we provided. Have a nice day!